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Signup Issue


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Hi all,
Seems google has released new login screen and that could have impacted signup in strava.
I have tried to create a new account using an already existing Gmail account, and Strava returns me an error that I have to accept to share name info.. but indeed I do not see any screen to accept anything, Strava throws directly error, has someone else having same issue?

 

Best answer by Jane

Hi @inmobation 

Thanks for your post.  I recommend checking your App permissions on your phone.  To do this:

Go to phone Settings>Choose Apps>Choose Strava> check permission settings.

Let me know if that helps.

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Jane
Community Manager
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  • Community Manager
  • March 7, 2024

Hi @inmobation 

Thanks for your post.  I recommend checking your App permissions on your phone.  To do this:

Go to phone Settings>Choose Apps>Choose Strava> check permission settings.

Let me know if that helps.


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Hi Jane,
I dont know who accepted as solution, but I did not.
As you can see in my screenshot, is a web browser. I am doing from MacOS, and after several weeks problem is still present. There is no way to register a new account via Google bridge, tested now and still not working.

Tested in Chrome (normal and Incognito) and Firefox.


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Same thing with OperaGX.


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  • Hub Starter
  • May 17, 2024

I've tried everything from reinstalling, logging out, app permissions and a new account and nothing let's me subscribe. 

For such a big platform it sure is rubbish!! 


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