+1Hey all,
I have been trying to get this figured out and I am stumped. My emergency contact accidentally responded "off" to the automated Strava Beacon text and now they are no longer receiving my strava beacons when I head out for a run.
Anyone else dealt with this? Do you have any ideas on how to reenable the strava beacon texts? I use a garmin and have had no previous issues.
Thanks!
Best answer by Jane
Hi Tyleet,
Thanks for posting about this. Our Support Team can help you resolve this issue.
Please submit a support ticket and we’ll be happy to help.
+29Hi Tyleet,
Thanks for posting about this. Our Support Team can help you resolve this issue.
Please submit a support ticket and we’ll be happy to help.
+1I have the exact same problem.
I have the exact same problem for certain weeks now!
Raised a ticket Request #3198908 but issue still remains.
For what it’s worth some background here:
It has been almost one month my safety contact reported not receiving beacons any longer for my activities. My watch is Samsung Galaxy Watch5 Pro.
I have removed the safety contact & re-added, as well as adding my own number & re-enabling beacon.
Got a couple of beacons sent at first but stopped again.
Up to this very moment no beacons sent/received for the last week despite of being active!
Are you also having issues with beacons not being sent?
I will appreciate any help, thanks!
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