+1Sinds vorige week berekend Strava het dubbele aantal kilometers voor activiteiten, wie weet hoe ik dit kan verhelpen.
TRANSLATION: Since last week, Strava has been calculating double the number of kilometers for activities, who knows how I can fix this.
Best answer by Scout
Update from support: Please try turning your phone completely off/on and then flipping location services off/on. Before your next activity, wait several minutes with a clear view of the sky so your phone can get a strong connection.
If that doesn't help improve your recordings, this may be caused by certain Android settings. There are a few possible culprits and some of them are unique to the make/model of Android, so please check the following:
If this doesn't resolve your issue, please submit a support ticket and we will investigate further.
+29This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
Hoi Ilona,
Bij mij is dit sinds een aantal weken het geval, heb je toevallig al antwoord gehad?
groet, Gineke
TRANSLATION: This has been happening to me for a few weeks now, have you gotten an answer yet?
+28Update from support: Please try turning your phone completely off/on and then flipping location services off/on. Before your next activity, wait several minutes with a clear view of the sky so your phone can get a strong connection.
If that doesn't help improve your recordings, this may be caused by certain Android settings. There are a few possible culprits and some of them are unique to the make/model of Android, so please check the following:
If this doesn't resolve your issue, please submit a support ticket and we will investigate further.
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