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03-18-2024 04:39 PM
Hi! I started using strava again after summer two weeks ago but my phone keep restarting while running during an activity. This never happened to me before. Does anyone know a solution?
Solved! Go to Solution.
03-24-2024 11:38 PM
03-24-2024 11:38 PM
03-19-2024 12:01 PM
Maybe your battery is too old or there is some cable loose in your phone.
Welcome to the Community - here is your guide to help you get started!
1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application
Note: You will not lose any data if you do this since all data is stored on the Strava servers.
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple
If this doesn't help, please submit a support ticket and our support team can further investigate.