HDR photos from iPhone need to be parsed correctly

[Jana_S]

When adding photos taken by iPhone to activities, HDR photos aren’t parsed correctly - they’re grey-ish and don’t look good at all. This happens both with photos added via the iOS app and via web browser, and such photos are grey-ish both in the app and in the browser. 

Please improve the way how photos are processed by your servers.  

[Jane]

Hello @Jana_S 

Thanks for submitting your idea. It has been reviewed by our moderation team and is now open to voting.

[cryingpumpkin]

Thanks for creating this.  It is much needed!  HDR pics look amazing natively in the Photo Library on the iPhone, but when uploaded to Strava are flat and muted. 
People without HDR screens will likely always see the flat and muted version, but those with HDR capable screens should be seeing what was uploaded.  

[mockee]

This issue is very serious under iOS 18. Other platforms do not have this issue.

[HappyDan]

How is it possible, that even after half-year, the issue is still not adressed? There is nothing to vote for, Strava!! All my photos look as **bleep** after uploading to Strava.

[pavolperdik]

Dear Jane, this is definitely a bug, not a feature that we should be voting for. I kindly ask you to review rhis and reclassify this as bug / make this a priority. Thank you

[romainpellerin]

Hello,

The same applies for Android phones. In my case, a Pixel 8 Pro. Both photos and videos lack colors and look washed when seen in Strava, compared to the Google Photos app.

Thanks 😊 

[HappyDan]

Please how can you consider this malfunctioning as a missing feature you wanna vote for?

Though it seems to be already resolved (it stores images from my iP 15 P nicely now), so it is rather a lack of internal communication.

[VikK]

Until it was mentioned I hadn't even noticed, is this now fixed? 

[Jana_S]

Hey @VikK, no it's not fixed... 

 

 

 

 

[picotee]

HDR photos and videos don't display properly on the Strava app, even on Galaxy phones. HDR videos in particular appear strangely gray-ish when uploaded to Strava.
Please improve it.

[VikK]

@picotee make sure you give this a thumbs up or it doesn't count! More votes, the more likely we can get this done