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Activity feed does not show in Windos Google Chrome

JosVeldscholte
Shkhara

Since several weeks the activity feed is empty. I Use Google Chrome on Windows 10. Unnecessary cookies are blocked (obviously). The problem started with the latest bombardment of messages to try to sell me a paid membership. Then I only saw the advertisement, Nowadays I get an empty screen if I click on 'activity feed'. All other submenus work.
Logging out and logging in again doesn't help.
On my Anroid app the activity geed is shown but I prefer working with a PC.

1 ACCEPTED SOLUTION
5 REPLIES 5

OmkeHenk
Mt. Kenya

No problem

midnightsnacker
Mt. Kenya

I cleared the cookies on Windows 10 Chrome, but still the same. The dashboard (only) is coming up empty. Started happening couple weeks ago.

Scout
Moderator Moderator
Moderator

Greetings, 
Thanks for the posts. Please try the following before navigating back to Strava.com and logging back into your account:

1- clearing cache & cookies
     Instructions on how to clear the cache and cookies for various web browsers are listed below:
     Google Chrome
     Mozilla Firefox [cache instructions | cookie instructions]
     
Apple Safari
     Microsoft Edge
2- disabling any extensions 
3- restarting your computer

If you still have issues after doing the above, please give the next troubleshooting steps a try: 

  1. Re-install your browser
  2. See if you can reproduce using a private window (incognito mode)
  3. See if you can reproduce using a different profile
Firefox stores your personal information and settings in a profile folder. Learn to work with different profiles on Firefox)
 
If you still have issues after doing the above, please submit a support ticket and let us know what web browser you're using, along with the exact version number and we will further investigate.
 

Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Clearing cookies workt for me.

aTriPhil
Mt. Kenya

I am also getting this, however I use Firefox browser