The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.
03-31-2023 10:18 AM - last edited on 07-31-2024 12:43 PM by Jane
When I added my new Saucony Endorphine Speed 3 to my list of shoes, Strava makes the s lower case. I have tried numerous different tricks to get it to make that letter upper case as it should be, but it always winds up going back to lower case!
For example, I tried renaming the shoe Endorphine PSpeed 3. That stays upper case. But when I remove the P the s goes to lower case. When I added a second space before Speed, then it worked. This does not happen with any of my other shoes.
It seems as if Strava has a list of shoe names that it tries to match and the Endorphine Speed 3 is typed with a lower case 's' in that list. The double space didn't match anything so it kept my spelling. If this is the case, that is a feature that should be removed. Just use what I type in.
Solved! Go to Solution.
03-31-2023 12:40 PM
It should take about a minute for someone to correct that entry in the database. Surely you can do that.
09-13-2024 04:26 PM
The workaround for this is to use a different space character in the name of your shoes. Try using this one instead (between the periods):
. .
If that doesn’t work, visit this page and copy the Punctuation Space character, which should be the width of a regular space. If your shoes don’t have a space in their name, but a dash, you can use an en-dash instead (⇧⌥- on a Mac keyboard; can’t remember on Windows).
Things do get more complicated for first-generation products that are made up of only letters, but Unicode is full of lookalike letters you might be able to sub-in.
Obviously, I too would prefer if Strava could fix the names in the database, but I guess that could result in a lot of overhead for them, especially if people become vocal in their disagreement of what the “official” name is.
09-13-2024 05:32 PM
I already did something similar, using two spaces instead of one. I can't imagine it would be a "lot of overhead" to fix their list of shoes. More like 5-10 minutes work for one of their web developers.
07-31-2024 01:49 AM
This issue has persisted, and I noticed that previous feedback has been archived. Why? This is clearly a bug! For example, the shoes name "Vaporfly 3 Volt" changes to "VaporFly 3 Volt" after saving, and "Novablast 3" changes to "NovaBlast 3". These are the official standard names. Please do not arbitrarily change the letters to uppercase!
03-31-2023 12:40 PM
It should take about a minute for someone to correct that entry in the database. Surely you can do that.
03-31-2023 11:52 AM
Hello @dethier1958
Thanks for posting about this. When you enter shoes in the system, the capitalization and formatting will revert to the formatting in our database. Unfortunately, there isn't a way to adjust this at this point in time.
Sorry for the confusion!
Welcome to the Community - here is your guide to help you get started!