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Cannot make a post in my own Club I created

JbalColgate
Pico de Orizaba

The other day I tried to make a post in my own club I created, on IOS getting a red bar with "BAD REQUEST", went fne on desktop

 

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @JbalColgate

Thanks for your post and sorry for the trouble. Can you try our initial troubleshooting step of deleting and reinstalling the Strava app? Our recommended instructions are below:

1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application 

Note: You will not lose any data if you do this since all data is stored on the Strava servers.

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google

Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

If this does not work, please submit a support ticket and our support team will take a look at your club and find out what's going on. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @JbalColgate

Thanks for your post and sorry for the trouble. Can you try our initial troubleshooting step of deleting and reinstalling the Strava app? Our recommended instructions are below:

1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application 

Note: You will not lose any data if you do this since all data is stored on the Strava servers.

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google

Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

If this does not work, please submit a support ticket and our support team will take a look at your club and find out what's going on. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team