I accidentally deleted an activity that I would like to restore and I’m wondering how long it takes Strava to respond to a request like this one.
Thanks!
How long does Strava usually take to respond to a support request?
Best answer by Scout
Hey @IreneZeitler,
Thanks for posting. We do our best to answer our support emails as quickly as possible and we do offer expedited support for our subscribers.
I took a look and see your email to support, #2989270 has been received. At this time, our team is handling a high volume of tickets and are doing their best to respond as quickly as possible. Thank you for your patience.
If you have a similar question please submit a support ticket and we will investigate further. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription questions, restoring activities, account settings, etc.
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