Keeps asking me to set up new account

[SKC1]

Why does Strava not allow me to reset password.  I only have 2 email addresses and have been trying them both with no luck.

It keeps asking me to set up a new account but I want my old account back

Please help!

[Scout · Accepted solution]

Hey @SKC1, 
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket with us; #2888089. Our team will get back to you as quickly as possible. Thanks for your patience.