Moving time

[Whitmeme]

Strava used to only calculated my actual moving time for runs and rides (unless marked as a race). I’ve noticed the last few weeks/months that it’s now doing my total time and not eliminating stand still time. Please help! This feature was nice for trail runs so I didn’t need to stop/start my watch every time we stop for pictures etc. Thank you.

[Scout · Accepted solution]

Update from support: In some situations you can change the distance that is shown for your activity. Changing the distance stream may also update the pace or duration of an activity. If your device created a distance stream using sensors such as a speed sensor, pedometer, or accelerometer, you can switch your distance on Strava to use GPS data rather than the generated distance stream.
 
To swap your distance stream:

• Go to your activity page on the website (this feature is currently not accessible in our mobile apps)
• From the activity page click on (◦◦◦) the more options menu > Correct Distance.
• From the pop-up, click "Correct Distance".
• When the status changes from "Calculating" to "Updated," refresh the page. 

If you would like to revert the change, you can click the same link and click "Revert Distance". For more information, see our article on How distance is calculated for your activity. 

If you need further assistance, please submit a support ticket and we will investigate further.

[Jane]

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.