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My effort isn't on the leaderboard despite privacy turned off


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Hi

I've just had an attempt at a KOM and got 5th. It doesn't appear on the all time leaderboard, 5th place isn't shown on the list. Is it still updating or something?

 

The time shows on my own efforts, but not anywhere else. All privacy controls are off, check map visibility etc.

https://www.strava.com/segments/1491651

Any ideas?

Best answer by Scout

Hey @davidandrewlawr
If you are still not seeing your KOM,  please submit a support ticket and we will investigate further.

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Jan_Mantau
Superuser
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If you are Dave Lawrence then your on the list now.


Scout
Community Manager
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  • Community Manager
  • April 8, 2024

Hey @davidandrewlawr
If you are still not seeing your KOM,  please submit a support ticket and we will investigate further.


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  • Hub Rookie
  • April 12, 2024

Same here after todays ride - so **bleep** frustrating!! The best feature they had on the APP which everyone uses!! Always good to compare......


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