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[RESOLVED] random photo being shared to FB instead of map


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UPDATE FROM STRAVA: Hello. This issue is now resolved. Thanks to everyone who posted here about it, we appreciated your patience while we worked to get this fixed.

 

Has anyone had this issue? I am able to share activities successfully to FB from either desktop app or mobile app from Strava. However, I get a random thumbnail of a woman (and it's not a prior photo I've used) when sharing the link, rather than the preferred image I use or even the map anymore.

I could not find anything on Google, Reddit or the Strava Community Hub about this issue. Most searches get results about dealing with "random followers" or other map issues but not rendering issues to other platforms. TY! I love Strava otherwise. 🙂

Best answer by Jane

Hello. This issue is now resolved. Thanks to everyone who posted here about it, we appreciated your patience while we worked to get this fixed.

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Jane
Community Manager
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  • Community Manager
  • July 25, 2024

Hello @jaecht83 

Thanks for your post and sorry to hear this is happening. I checked with our Support Team, and we have seen a few other reports of this. We're currently investigating and I will post an update here when I have more information. Thanks for your patience.


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  • Hub Rookie
  • July 25, 2024

Thank you Jane, I appreciate you and the entire Team! I am glad I am not the only other one. Grateful for the hub too, just couldn't find other threads about it. It's a random lady lol 🙂


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  • Hub Rookie
  • July 26, 2024

Same issue.


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  • Hub Rookie
  • July 26, 2024

Issue appears to be resolved.


Jane
Community Manager
Forum|alt.badge.img+28
  • Community Manager
  • July 26, 2024

Hello. This issue is now resolved. Thanks to everyone who posted here about it, we appreciated your patience while we worked to get this fixed.


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