Hello,
I have a problem with unsynced activity showing in my app. Cant sync it, cant delete it. Please help. Pics attached.
Solved
UNSYNCED ACTIVITY
+8Best answer by Jane
Hi Kapelusz,
Thanks for your post. Here's a few things you can try that often resolve that situation:
- Try recording a new activity, saving, and uploading that activity to see if it pushes any missing or pending uploads to your account.
- Log out and then back into the Strava App.
- Turn your phone off and then back on again.
- Make sure you are in an area with good data coverage or, even better, connect via WiFi and tap on the ride to try again.
+29- Community Manager
Hi Kapelusz,
Thanks for your post. Here's a few things you can try that often resolve that situation:
- Try recording a new activity, saving, and uploading that activity to see if it pushes any missing or pending uploads to your account.
- Log out and then back into the Strava App.
- Turn your phone off and then back on again.
- Make sure you are in an area with good data coverage or, even better, connect via WiFi and tap on the ride to try again.
Jane (she/her) | STRAVA | Community Hub Team
1 person likes this
+8Hi !
U see I have already did all of that. The activity is hanging on my feed for like a year now. I have searched for possible solutions many times, tried all the options u have mentioned and others.
Is there a possibility somone will just manually delete it or sth? 🙂
+29- Community Manager
Hi,
Thanks for getting back to us. Please submit a support ticket and we’ll be happy to work with you directly to help resolve the issue.
Jane (she/her) | STRAVA | Community Hub Team
1 person likes this
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