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Import from Apple breaks altitude information


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Hi there,

when tracking my rides with Apple Watch, the data recorded is a plausible and consistent match with other resources, e.g. komoot pre ride track planning.

Importing the recorded track however, has a strange impact especially on altitude information. A track with 300 meters of altitude difference (Apple, komoot, paper map) e.g. easily gets imported as 600+ meters in Strava. This gives a wrong information for the training status and kind of nags on my credibility with those who joined me for the ride 😉 😉

Why doesn‘t Strava simply take the well recorded data from Apple, but applies some additional magic during import, that actually goes so significantly wrong?

thanks a lot!

Thomas

Best answer by awareagle

On the website, open an activity. On the left side is a three dot button. Click that and there should be a correct elevation option.

In the app there should be the same option under the three dot icon in the dot right when looking at an activity.

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6 replies

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  • Hub Starter
  • 3 replies
  • October 5, 2023

My 9.0 mile run this morning with Apple Watch Ultra recorded 477 ft of gain. Strava is showing 3,395 ft of gain. There is an option to correct/adjust elevation on the website and app that calculates a much more realistic elevation gain. Strava seems to be incorrectly reading the elevation data from apple watch workouts.


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  • Author
  • Hub Rookie
  • 2 replies
  • October 12, 2023

Thanks a lot for your kind response awareagle!

I went through the app as well as the web site, but unfortunately I could not find the option you mentioned, neither in the settings, nor in the individual trainings.

would you mind sharing in more detail, where to find this option?

Thanks again!

Thomas


Forum|alt.badge.img+2
  • Hub Starter
  • 3 replies
  • Answer
  • October 12, 2023

On the website, open an activity. On the left side is a three dot button. Click that and there should be a correct elevation option.

In the app there should be the same option under the three dot icon in the dot right when looking at an activity.


Forum|alt.badge.img+4
  • Author
  • Hub Rookie
  • 2 replies
  • October 13, 2023

Great!

The calculated altitude is a far more realistic result now.

Thanks again for your kind and fast support!


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  • Hub Starter
  • 1 reply
  • November 11, 2024

Will this fix the issue for future activities? 


Forum|alt.badge.img
  • Hub Starter
  • 2 replies
  • January 8, 2025

Hi, I’ve noticed the same issue, and it’s incredibly frustrating to see completely inaccurate elevation gain data on the Strava app when using an Apple Watch. What drives me crazy is that the elevation gain recorded on the Apple Fitness app is accurate and matches the data from my wife’s Garmin.

Strava, please consider using the elevation data from the Fitness app directly, without altering it unnecessarily. I understand you can adjust elevation through the Strava app using its map, but even that method isn’t entirely reliable.


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