Skip to main content
Solved

Durée de la course / Race duration

  • April 15, 2024
  • 1 reply
  • 5 views

Forum|alt.badge.img

Bonjour à tous, 

Je cherche à comprendre pourquoi la durée de la course ne correspond plus à la version téléchargée une fois que le recalcule de la distance est fait. Et pourquoi ce n'est pas possible de revenir en arrière.

J'ai fait un 24h récemment, lors du téléchargement il affiché bien 24.00.15 puis après le recalcule de la distance il affichait 18.40.12 

J'ai voulue revenir à la distance d'origine mais ca n'a pas fonctionné.

Merci pour votre aide.

Bonne journée

TRANSLATION: Hello everyone, I'm trying to understand why the duration of the race no longer corresponds to the downloaded version once the distance has been recalculated. And why it's not possible to go back.
I did a 24h recently, when downloading it showed 24.00.15 then after recalculating the distance it showed 18.40.12
I wanted to return to the original distance but it didn't work.
Thanks for your help.
Good day

Best answer by Scout

Hey @Geoffrey
Thanks for your post. We're going to escalate this over to our support team as this will require additional information to further investigate. Please be patient and our support team will respond as quickly as possible. 

View original
Did this topic help you find an answer to your question?

Scout
Forum|alt.badge.img+28
  • Strava Alumni
  • April 15, 2024

Hey @Geoffrey
Thanks for your post. We're going to escalate this over to our support team as this will require additional information to further investigate. Please be patient and our support team will respond as quickly as possible. 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept, you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings