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Question

Error when uploading PNG images to the activity

  • February 17, 2025
  • 3 replies
  • 32 views
A
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Until now, I have been uploading screenshots in PNG format to my activities, but for the past few days, the images have been stuck in processing.

Is this happening to anyone else?

 

 

 

Pixel 9 Pro XL - Android 15 - versión 399.8

3 replies

Stefan S
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  • Stefan S
  • Hub Starter
  • 1 reply
  • February 19, 2025

Yes, i have the same problem. But my Phone uses the heic-format. Yesterday everthing was fine.

I converted my Pics to jpeg, and there were no problem with the upload.

Maybe some update issue.

M
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  • Mowgs
  • Hub Starter
  • 1 reply
  • February 20, 2025

"Network Error" when uploading screenshots from pixel. New issue. I upload screenshots of my Fitbit data by same process every time I workout.

Internet connection is good, over 1gig. Photos that aren't screenshots are uploading fine.

Google pixel 9, fully updated.

Tried restarting phone and reinstalling Strava app.

It appears Strava just no longer wants to accept screenshots. Any ideas?

Jana_S
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  • Jana_S
  • Hub Expert
  • 409 replies
  • February 20, 2025

Hi ​@Mowgs, some people have been reporting a similar problem, could it be the same? It sounds like a bug in the Strava app... Here: 

 

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