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(RESOLVED) GPX file upload problem?


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Just found that I could not upload any GPX files in the route maker since yesterday. It just said" There was a problem processing this request. Please try importing your file again or try another file". However, Those GPX files could be uploaded without any issues before. Has anyone experienced this problem?

Best answer by Scout

👋 Hi All! 
Thanks to everyone who posted about this. I've received word that this should now be fixed, Please take a look and let me know if you are still having the issue.

Thanks for your patience!

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Scout
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  • Strava Alumni
  • June 6, 2024

Hey @marksxm
Thanks for your post. Our team is looking into this. Once we have any updates, I'll update this post. 

We appreciate your patience.


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  • Hub Starter
  • June 6, 2024

I have the same issue, any updates?


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  • Hub Starter
  • June 6, 2024

Me too.


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  • Hub Starter
  • June 7, 2024

I am having the same troubles and I'm going on an 8-day tour and now I'm unable to load the files to Strava to then load onto my Garmin Edge. This is frustrating.


Scout
Forum|alt.badge.img+28
  • Strava Alumni
  • June 7, 2024

👋 Hi All! 
Thanks to everyone who posted about this. I've received word that this should now be fixed, Please take a look and let me know if you are still having the issue.

Thanks for your patience!


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