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I was suppose to do HM tomorrow but I can’t because I got infection. How could I get my refund?

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Best answer by Scout

Hello @Neetu, 

Do you mean you were supposed to run a Half Marathon tomorrow?

If you need assistance with your account, please submit a support ticket and we’ll be happy to investigate further. 

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3 replies

Jan_Mantau
Superuser
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  • Jan_Mantau
  • Superuser
  • 920 replies
  • August 12, 2023

What is HM? Is this really a Strava question?

Scout
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  • Scout
  • Strava Alumni
  • 1398 replies
  • Answer
  • August 13, 2023

Hello @Neetu, 

Do you mean you were supposed to run a Half Marathon tomorrow?

If you need assistance with your account, please submit a support ticket and we’ll be happy to investigate further. 

Cheers,Scout (she/her)STRAVA | Community Hub Team
A
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  • anchskier
  • Hub Expert
  • 579 replies
  • August 14, 2023

That sounds like someting you would need to talk to the event organizer about.  Strava does not put on races.  

In most cases, races do not give refunds.  That is usually clearly stated right up front when you register.  

Scout
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    Scout

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