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App notification

  • September 7, 2022
  • 1 reply
  • 12 views

cy-linder
Superuser
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*First, the following screenshots are in German, hope this won't be a big issue.*

When I recevie Kudos or a close friend (marked as favorit) uploads a new activity I am notified by a push nofification on my mobile.

When I tap on this message I am directed to the corresponding activity and I can check my Kudos or I can leave Kudos and/or comments on my friends activity. So far so good.

But why does the bell (upper right) and the home icon (lower left) still show this number?

Why do I have to navigate to the notification list and back again to get rid of the number even though I've already been taken to the activity in question via the push notification?

Am I missing something or could a review of this workflow be possible?

Cheers

Uli

Best answer by Scout

Hi Uli!

Thanks for your post. This is a known issue in our backlog and we appreciate your patience as we hope to address this in the future. In the meantime, you should be able to log onto the website to clear out the notifications.

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1 reply

Scout
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  • Strava Alumni
  • 1398 replies
  • Answer
  • September 7, 2022

Hi Uli!

Thanks for your post. This is a known issue in our backlog and we appreciate your patience as we hope to address this in the future. In the meantime, you should be able to log onto the website to clear out the notifications.


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