I ran a PR in the Half Marathon yesterday but it’s not showing as such. Has anyone had this issue and if so, how is it resolved?
Solved
PR not recognized
Best answer by Scout
Hey @Bob_Barber,
Thanks for your post. We're going to send this over to our Support team so they can take a look at your account and see what's going on. If you have a similar question please submit a support ticket and we will investigate further.
UPDATE FROM SUPPORT: There was an earlier activity that had a better time than the activity in question. Therefore the earlier activity was awarded the PR.
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