[Archived] Athlete Community

hello, so I was scrolling through my Strava monthly review this morning and noticed that it had a new PR in the 400m. As I went to check it showed me an apparent 1s 400m segment. This pace is completely unrealistic though. As I went to check I noticed several more completely unrealistic PRs. How does Strava get the pace so wrong? Does anybody else have this issue? (using an Apple Watch Ultra) any help would be greatly appreciated 🙃  

I recently got a new watch the forerunner 55. I connected it to strava with the garmin connect app but when i try to track my heartbean on strava i dont see it as an available sensor or anything. Im kinda new to this, all permissions should be turned on dont know what else to try. Thanks

Can anyone help me transfer an activity? When I connected my watch, this uploaded outside my normal account. i am so sad!

Hello ,I sent an email 5 days ago, about charging me for a free trial, i haven’t had any reply for the refund. I have sent follow up emails and no one is replying £54.99. ticket number-3030400

Today 11.09.2024 the amount corresponding to one year's subscription was withdrawn from my credit card.I would like to cancel the subscription that has been extended and have the amount paid back.what should i do for this?

I renewed my subscription, but Strava created a new subscription that isn't showing in my app. My current subscription will expire in 22 days (a 1-year subscription), and the new one doesn’t appear. I’ve submitted two tickets but haven’t received any response. What should I do? It’s extremely frustrating.

Since 17th August I've noticed that Strava is calculating my pace and elapsed time very incorrectly. I use Huawei Watch Fit and don't have issues syncing data, plus the data up to 17th August was pretty accurate. Both apps are up to date, but it's getting frustrating that Strava continually thinks that I ran 10k in 1hr 50 when this is far from the case. I've tried to fix this by running with GPS on on my phone, and off, but neither solution is working. What could have happened over the past couple of weeks which is causing this? Photo examples of Strava data and watch data from today's run.     

I have been using a Mi Band for tracking all my workouts up till now. It would perform quite neatly and track all my workouts to my Strava profile properly.For instance, Outdoor Running would get GPS data and time and stuff like that but also Treadmill running would get the time, speed, HR and more data synced to my profile.In another instance, my weight training, jump rope, core training, HIIT, pilates, etc would sync as 'Morning Workout' to my profile with the time and the calories burnt or HR added to it.Now I have upgraded to a Galaxy Watch and sadly none of my non-GPS activities get synced to my profile. Not just my weight training and HIIT but even my treadmill runs and spinning workouts are left behind. This is quite unhelpful for me when keeping track of my Relative Effort and other metrics like Power Curve and more.I and other Galaxy Watch users (as per Reddit) would appreciate this addition. I think

Hi all, I’m new to Strava and this community but does anyone know how to stop getting emails every time someone gives kudos? I don’t want to stop all emails but don’t want my inbox filling up with things I can easily see in the app. The email notifications settings only has on or off for all emails. 

Hi, I would like to report that athlets search has an issue from at least few weeks. I used to search athlets via web search using certain phrase (my city name: Biała Podlaska). Unfortunatelly it is not possible any more for that phrase - search returns no results. At the same time I can search for e.g. "New York" or any other city near me like "Lublin" an it works, it returns athlets. The problem is only with "Biała Podlaska" (or biala podlaska, biała podlaska, Biala Podlaska ... and so on).

I tried to change my email associated with my account, but after entering my password incorrectly a few times, I decided to just hit “forgot password”. After changing the password, I tried to log back in and now my account is temporarily suspended. I’ve waited 24 hours per instructions I’ve read on this forum and contacted support but nobody has replied to me. Is there any way to fix this? 

hi, i sent an email 2 days ago, about mischarging me for a free trial, i haven’t had a reply for a refund for the £55. ticket number-3033170

Hello:)) A few days ago I accidentally deleted a hike that was very important to me. Because there is no way to recovered deleted activities on strava yourself yet, I contacted the support team (ticket #3031177) but haven’t gotten a response yet. Does anybody know how long the process usually takes? Thank you!!

I publish a weekly summary of our group stats. Being able to click on a week in the bar graph under a persons activity and see the total miles and time for that week is very helpful. What’s missing is the total number of activities for that week. I have to sit and count each person’s. It would be very helpful if that number appeared with the other two.

Hi there,I am having problems connecting from LC_CC to Strava - for the Activity Sources I cant see a connect button, Strava and it has the busy / spinning wheel next to it but nothing happens. I have tried another browser with no difference and have also contacted LeCol multiple times and methods to get to the bottom of it with zero response.Can anyone help please?Nico.

Bonjour, j'ai une montre galaxy sport. Jusqu'à la dernière mise à jour tout fonctionnait très bien. Depuis plus possible de synchroniser ma montre avec l'application.  J'ai tout réinstaller et maintenant je ne peu plus ajouter ma montre à mon compte strava même en entrant le code à 4 chiffres.  TRANSLATION: Hello, I have a galaxy sport watch. Until the last update everything worked fine. Since then it is no longer possible to synchronize my watch with the application. I reinstalled everything and now I can no longer add my watch to my strava account even by entering the 4-digit code.

Please help someone.I am new at Strava. I joined yesterday. I can't add any link on my post.look at this post: https://www.strava.com/athletes/146750994/posts/32091358I added my website and facebook page link, but post is live with out link. Why I can not add link on my post?

Heb sinds kort geen opgave van calorieën meer in de app. Ik zie ook dat er een activiteit wijziging heeft plaatsgevonden? Tot aan mei dit jaar gebruikte ik voor spinnen een activiteit die niet meer voorkomt, gebruik nu binnen fietsen maar deze geeft geen calorieën aan, Hoe op te lossen? TRANSLATION:  I have recently stopped reporting calories in the app. I also see that an activity change has taken place? Up until May of this year I used an activity for spinning that no longer occurs, now I use indoor cycling but it does not report calories, How to solve it?

Hi, myself, and several other riders in Australia have noticed that over the last few weeks the GPS driven path bounces all over the place in parts of the ride, incorrectly increasing distance, and adding jagged or starred path artifacts to the path. In places it will jump several tens or hundreds of metres, adding significantly to the distance (and increasing the average speed). I have been using Strava for over 5 years, frequently with daily rides of > 10km. I have never had this issue. My friend, from a city approx 100km away is also having the same issue. He came up and we rode together on the weekend.  We rode together ~ 50km.  Before the ride I had checked his phone, made sure network time was on, high precision mode was in the app access, made sure power saving was not triggering and testing the GPS using a GPS app. All good. After tie ride we checked both our phones, and surprisingly both of us had weird jagged artefacts in the path, with

I regularly get this message in red and can’t see my activity:"Something went wrong please try again"Strava on iOS 

For about three weeks now, the indicated speeds and distance driven are no longer correct. I never had that problem before. (Samsung A 32)That's why I think it's not due to the calibration of my Samsung.It's strange that the location and the route driven are correct.After reinstalling Strava, the problem has not been solved.In the Google Maps navigation app I don't get any deviations when I use that app in the carWho can make me wiser?

is there any way to create chapters within a club? Like if our club has a location in miami, one in ft Lauderdale, etc can we create a chapter within the club or do we have to make a new club for each?

Someone I follow (and who follows me)? As in, on the dashboard the activity feed can be filtered to My Activities, or Following, but not to an individual. Is it possible to see this? I know I can see some activities on the person's profile, but not the full list (not easily anyway).

I just started using the app. I have problem because it does not record my activities. case 1: I started recording my morning yoga. I don’t have my phone on my, it was next to me. When I finished the training after 35 min I stopped recording but the time in the app was just few minutes. case 2: next day I was doing my Pilates and after I started recording this activity I had the phone in my pocket. Still it didn’t correctly recorded the timecase 3: I went swimming (obviously no phone with me), again it didn’t record the time.  question: how to record the time of activities that you do without your phone or you do them in one location?

Until about a month I was able to view my Strava activities in Google Calendar. However it stopped working and I can't get it to work, could it be due to a change in Strava? Any thoughts about this?