[Archived] Athlete Community

I can see my activity on the application Form (with IPhone) but can not synchronise it on Strava. Can you please help me ?

UPDATE FROM STRAVA: Thanks to everyone who replied to this post. Garmin has notified us that they have an firmware update that should resolve this issue. If you are still experiencing this, please ensure your Garmin device is updated. If you continue to experience problems after that, please reach out to Garmin Support directly for further assistance: https://support.garmin.com/ Hi I have two Garmin devices which I sync regularly with Strava. My Garmin Forerunner watch syncs perfectly every time. However, in the last few weeks my Garmin Oregon 700 only partially syncs. I only get the first part of the activity (typically 10-40%) appearing on Strava. The whole activity appears fine in Garmin Connect, so I assume this a Strava problem. Please could you advise.

Hello-I’ve just started a challenge with a running team, but several members have not been able to join without starting a free month-long trial while others have been able to join freely without issues.None of them ever joined other private groups or created their own groups. Why might this be happening? Is there a way to make it so that everyone can freely join, to make it fair among the team members?Thanks

 Shows wrong summary stats for 7D, 1M, 3M, 6M and 1Y.How to reproduce: iOS app go to You-> Progress -> [Select any time span]If 7D and 1M is selected the summary shows Today stats. The chart is correct but not Distance, Time and Elev gain.Same if you select 3M, 6M or 1Y the summary shows This week stats.   

Hi, how long does it take to get a reply? I raised a ticket on Friday and not had any response? Thanks

Launched in July 2022, our Strava Community Hub turns TWO today! Over the past two years, this space has grown to more than 40,000 registered members! We're lucky to have a Community full of amazing people like YOU.  Our team has read hundreds of posts, provided updates, posted announcements and worked with our product teams to review the ideas that you have suggested. Our Ideas Board where Community members can submit ideas and vote/comment on existing ones, continues to be popular among our members. Over the past year, we’ve had the pleasure of marking a number of these ideas as ‘

My 5k run not showing on my personal records, why is this? Pictures show the faster 5k run compared to my leaderboard showing a slower one I did   

Having a problem with route uploads from my Garmin GPSMap 66st to my Strava account via the Garmin Connect app.For a while now, all it will upload is the very first part of the activity. Distance is showing as a few metres regardless of activity length. However, the calories burned figure tallies with the Garmin record.I've seen that there are some issues recently with syncing, but this has been happening to me for a good while now. I've not yet tried a file upload direct as yet. Any ideas?  Is it likely to be a Garmin issue or Strava?Attached are screenshots of the Garmin Connect route and what Strava shows of the same.  

I have been tracking my equestrian activities for several years on Garmin and started to load them as Workouts to Strava about a year ago.   A few days ago, they stopped loading into Strava even though all my other activities (run, walk, bike) still load automatically.    I was able to load the file manually from my Garmin watch to Strava but I don't want that hassle!   Has anyone else experienced this?   Did a recent update block horsemanship activities from loading from Garmin to Strava???

Sesiapa dari sarawak? TRANSLATION:  Anyone from Sarawak?  

when I upload a video to an activity that is about 10 sec long.  in HD quality.   When I watch it on Strava later, it's gray, not as bright as in the original.  Why is this happening?

A while back a new feature was introduced where you could see the progress made on active challeges during a specific activity. Now for some reason that information is no longer available in the Activity results view in the Mobile app on Android (v 366.9 (1236394))Any idea why I am no longer seeing this? I quite liked this feature (saved you having to go into Challenges after each activity to view progress)Thanks!Update:It seems that the reason I'm not seeing this info in recent activities is that maybe the display of this info is "dynamic" i.e. when there are a lot of segments / best efforts listed in the Results, the Challenges section no longer appears at the bottom of the Results page. Can anyone confirm this is the behavior by design? 

Can somebody please point me in the right direction. I’ve been using the app for a couple years and the old phone died. I’ve loaded the app on the new phone, had to change a password for the account because I had forgotten the old. No saved data is showing it looks like a new account and restore purchase button comes up with an error message. I have entered multiple requests for assistance and received no reply. My subscription is still active.can anyone suggest a possible solution to this? It would be much appreciated cheers

I looking for 3 issue as belowMaps,something went wrong Subscription,something went wrong Manage app and devices ,stack and keep loading like below 

The option to input my own PR doesn’t seem to be there? A post on this forum in April 2024 that there is meant to be an option, but can’t see it on website or app

I started a strava account years ago. But since then I no longer have access to that email and I can’t remember my strava password. I just use my face id to log in. I have bought a running watch but I can’t get it to sync to strava causes emails are different. I have sent multiple emails with no response back. How do update my email without knowing the password? I have a strava subscription. Please someone help me!!!

To Strava Statistics - average time / week, yearly time etc - rank activities moving time or elapsed time?

I broke my Samsung S20 FE and replaced it with a Samsung A35. I use the free version of Strava. When I loaded the Strava app on my A35, none of my history since 2018 appeared.What happened? How xan I retrieve and download my activity history?

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I just got a new phone, not sure if this is the cause, but suddenly Strava and polar are not syncing anymore. I've uninstalled Strava, installed it again, restarted my phone and refreshed Strava. Still not syncing. What do I need to do?

Here's my original post. For awhile, it worked - your frequency of use determined the list hierarchy. But that has now STOPPED working AGAIN with the latest update:"The list for sports on the Apple Watch in the Strava App is incredibly long. We need a way to show only the sports we participate in. Your hierarchal solution based on frequency sometimes works and sometimes doesn't - or reverts after an OS update. Please give us the tools to customize this list."

So, I have been using strava for a long time, and from the last year, I have been seeing a lot difference in data between my Element bolt and the strava app. For example, today I rode my bike, and on my element I made a 27,2 km/h and on strava appeared 26,2 km/h. At the same time the moving time on my Element was 2 hours and 07 minutes and on strava was 2 hours and 12 minutes. Is there someting that I can do to change this?

Hi - My recent 5km run has got stuck and says "Processing activity" - I have tried all the suggested troubleshooting ideas and I really want it to work 😞

I recently adjusted my HR zones on Strava based on the fact that A: I'm getting older and my max HR is probably lower than when I signed up for an accountB: My PRs are slower, as I've suffered from injuriesC: My RPE at various HR.  For instance, I feel like I'm at LT1 (aka the top of zone 2) at about a HR of 130ish.  The auto settings had this HR set at 139 previously, so I lowered it to 130All of these things should mean that Strava recognizes that I'm in a higher training zone at a given HR.  However, after making the changes, my relative effort numbers have been very low, compared to where they were for similar runs or rides.  For example: Today's ride, power output of 109 watts for 1:20 ish.  RE of 17Similar ride from last week. 113 watts for 1

So I'm using Strava to track my activities in the gym, but I'm having a problem. I use a Galaxy Watch 7 with WearOS. When it syncs the activity the ending time goes as the start time and then calculates the ending time by the activity time. So if I do a session of 1h30 that ends at 6 pm, it goes to Strava as starting at 6 pm and ending 7h30pm. That is a problem as Strava doesn't have a treadmill option, so I use Samsung Health or Google Fit to track that, but when it logs the treadmill into Health or Google Fit after Strava syncs with those, the weight lift and treadmill appear as in a superposition and only count one of those activities. So basically Im asking if there's any way for the activity on the Watch syncs using the real start time or a easy way to edit that that doesn't involve the desktop and 3rd part websites