[Archived] Athlete Community

Fiz a atualização do app e o idioma foi alterado para o inglês. Não estou conseguindo alterar para o português. Alguém pode me ajudar? TRANSLATION: I updated the app and the language was changed to English. I can't change it to Portuguese. Can someone help me?

Hi, for me it is unnecessary to get 3 route-suggestions while discovering the map with the app. They block the view, particularly with the text-box at the bottom (almost in the middle of the screen). I don't use it and I find it irritating that I can not make it disappear. It is only possible to change to segment suggestions instead. It would be wonderful to add the option to show non of them or be able to tap on the map and enjoy my heatmap on fullscreen without route suggestions and the menu-bars. It would make it easier to discover the map.

My wife and I both have Samsung Galaxy phones, an S23 and an S24.  We noticed that the Strava app was very slow to load on both phones and didn't move into activities any faster than about 30 seconds, making it unusable at home.  This led me to switch of WiFi and all was working perfectly again with just Mobile Data (4G and/or 5G).  So the phones are good and the app is good but what's wrong with WiFi?I did some searching and saw that others have a similar problem with Strava and other apps and the recommendations are to disable IPV6 on your home router.  This can be done at home but doesn't fix issues we will have when connecting to other WiFi spots.Has anyone else seen this?  Is there a pending resolution? This issue is present on both the Strava Beta app and the mainstream app on these phones.

My garmin hrm-dual stopped showing heart rate on strava.  I unpaired it but tried to pair again and it’s not showing up.  Have tried pairing it to strava on 3 different devices no luck.  It’s only6 month old. Is it still supported with strava?

I have the Strava app on my pixel watch and every time I finish a run the distance value that shows in the Strava app on my phone is different (normally around 0.5km less) than what was displayed on my watch when I finished the activity. I've seen a few posts on how to edit this on the web app after each run but how can I stop it changing my distance in the first place? Both the watch and phone apps are Strava, I don't understand why the data would change. 

What have you done to the content of Segments on Maps? There is hardly any segments showing up any more! Why can't I get to see all the segments there is? Segments is very much the reason why I am a subscriber. When you take away the possibility to explore and find new segments there really isn't much meaning in staying on as a subscriber!Please reverse it back to the old setup, where all segments was visible on the Explore Segments page!

Every time I try to put the name '**bleep**' in a comment I get an error.It only seems to happen with this particular name. 

The specialized app is no longer syncing with Strava? I can't find the specialized app in the list on Strava but yet Strava is in the specialized app and says it's linked. But no sync 

If you link Garmin AND Strava,then Garmin, for example an Edge 830, will sync STRAVA live segment to Garmin device with statistical data, like PRs, Leaderbord, etc. But, It sync ONLY Strava activity results where the Privacy set to "everyone"."followers" "only me" results are NOT synced to Garmin. Why??? I understand that other than "everyone" results and activities are NOT shown to everyone on Strava, because of privacy... and "follower" only to followers. But If I (me directly) set a link between Garmin and Strava to share content/data, then I personally and intentionally AUTHORIZE Strava to give the data to Garmin Connect (who I think polls it via api-api sync). Why Strave does NOT share these data to Garmin during backend system communications?!?It's not about privacy, because both "side" are "me" and additionally I give my authorization. So, Strava...what is the reason behind?!?

Is there a way I can just use my own segments? I just do the same ride each day and only want to see the segments I have created as private. Thanks

Migrated Content

I'm a subscriber doing August Walk 30K Challenge.  I have walked 10K but Challenge says only 5k???

I have created a route and not all the mile markers show up? ie: mile markers 1-10 show up correctly, yet then the next marker on the map is 15? How do I get my map to show all mile markers?

Bonjour à tous Deux petits constats sur l'utilisation de Strava que je ne comprends pas. Mon temps d'activité indiqué sur Strava est plus court que mon temps d'activité mesuré avec ma montre (le transfert des données se fait automatiquement) ? Dernier trail, il y a 15 minutes d'écart... Sur un 20 km, sur Strava, le temps indiqué est de 1 h 57 et sur meilleurs efforts, il est indiqué 2h07... Bref je ne comprends pas. Des bugs ? Merci pour votre retour et bonne journée ! TRANSLATION:  Hello everyone Two small observations on the use of Strava that I do not understand. My activity time indicated on Strava is shorter than my activity time measured with my watch (data transfer is done automatically)? Last trail, there is a 15 minute difference... On a 20 km, on Strava, the time indicated is 1 h 57 and on best efforts, it is indicated 2h07... In short, I do not understand. Bugs? Thanks

Is there some way to announce publically that I intend to do a workout involving xyz (eg running 2x10km at pace 4:15 starting at x) to see if anyone joins?

I accidentally deleted an activity that I would like to restore and I’m wondering how long it takes Strava to respond to a request like this one. Thanks!

Why does my Strava shift to time and hide the tracking while on ? How do I resolve this it’s a problem while cycling I cannot check the data .  

Hi everyone, My recent 13km run is stuck on "Processing Activity" in the  app and isn’t moving forward. I’ve tried all the suggested troubleshooting steps but haven’t had any success. What can I do to retrieve my run data and resolve this issue? Any help would be greatly appreciated. Thanks in advance!

 The PR badge does not appear on my best 10k run even though it is listed as the best effort.  

 I use Redmi Watch 3 Active, Strava can synchronize training results but not heart rate. Is there a solution that I can do?

I purchased an annual subscription through Apple, but it's not showing up on my account. Additionally, I was charged immediately without the 30-day trial. I've sent a message to support with ticket #2989667 but haven't received a response. Could you help me? Please.Thank you, Morena

In a period when globally things are not necessarily going extremely well, sports in general and cycling included could be a way to bring closer people from different countries, facilitating establishment of friendships and collaborations between individuals or groups that could end up organizing joint events, meeting or even hosting each other when riding abroad. The World Bicycle Day could probably be the best moment for such joint riding events.We are a such a group of Hungarian, Romanian and Serbian riders celebrating the World Bicycle Day (June 3rd) by organizing in the closest weekend to that date, a joint cross-border ride around the point where the borders between our three countries are meeting. We did it in 2022 (https://www.strava.com/clubs/1043276/posts/2

I run the iOS app, and ever since a recent update the app disconnects my Polar HR Monitor...in the middle of an activity.  Most of the time I have to rediscover and replace/re-add it, but even then there is no guarantee it will stay connected for the duration of the workout.I have replaced the battery, and the monitor does stay connected to the Health app, which I did just as a test.Just wondering if this is unique to my experience, or if others are having similar issues?

Hi,I have noticed that Zepp doesn't sync my workouts accurately. For example today I have recorded 18.11 min on Zepp but only 5.11 min show up on Strava. In general I have noticed that my times on Strava are longer by 1 - 2 mins then on the Zepp app. I'm using Amazfit Band 5Does anyone know why and how I can fix it?Any help would be greatly appreciated. Thank you. 

Hello everyoneTo end our club ride every week, we finish/sprint in a 300m segment. Known problem is that the average speed is sometimes higher than the max speed for some rides due to GPS accurancy, so that not the fastest rider that day gets the fastest time on the segment (or even the KOM).So i was thinking that Strava could introduce different types of segments. All current segments are in fact average speed (= best time on segment) segments. But for sprint segements, all what matters is the topspeed. So the leaderboard on sprint segments would be based on the GPS Top speed somewhere during the distance of the segment. That would end many discussions about KOM's and faulty average speeds on straightforward 300m segments