[Archived] Athlete Community

I see a lot of people asking about watch workouts being posted on Strava, but I need the other way round. I need my strava workout to be loaded as workout ont the apple watch, Health/fitness  What is the right way to do it ? I setup the integration, the upload from Strava to Apple Watch, but I don't see my workouts outside Strava APP/website. Any advise will be apreciated Thanks

I today ran 16km, I used the strava app on my apple watch. I was a bit away from home when i finished the activity so i just ended the workout there and walked home. However when i got home the run is not showing up on my iphone strava app. How can i fix this issue, and can i get the run to my phone somehow?

I just ran 3.10 miles for the first time today, and I received zero achievements on my account. I have already ran 3 miles before. I ran faster this time so I should have a PR for the 3 mile. I should also have an achievement for my longest run on strava because I have never ran this far before (3.10 miles). I emailed support and they have done nothing to help me. I would like a REAL PERSON to review my account and add these achievements on there as soon as possible. I know for a FACT that they should be there. I will continue to email until this gets fixed. I went to the strava website and refreshed the activity’s achievements and that did nothing. I am a relatively new runner and I like seeing the achievements. I challenged myself today to run a 5k and I received none of the achievements that I know I should have been rewarded. It is almost like this run did not count. Please I would like to get in touch with someone who actually works at strava so this issue can be resolved

Strava can you please return 'average speed in mph' to Hikes. Hikers are generally not bothered about how many steps they've taken. Thank you.

Here is activity and exact segment https://www.strava.com/activities/12002004056/segments/3252624209038731736 with few segments in this ride that are not showing leaderboard in segment.It is written:This effort doesn’t appear on leaderboards because the segment is within an area you have hidden using your Map Visibility controls.But the segment is quite far from this area. On the same part of route few segments (shorter ones) have leaderboard.

My Apple Watch is giving incorrect data. The map is correct and the steps are 6,252 but it says I did it in 38 seconds and was 0.05 miles. Breaking world records if the data is correct. I have updated and turned off my watch. Back to using strava on my phone. Any advice helpful.

I do several workouts a day most days. Lately I’ve been having issues with Strava syncing all of them. I usually do it shortly after my workout. I’ve been having to manually add my workouts. Notching to fix the issue. There is also no detectable pattern of when or what exercise it will not sync. For example, I go for a lunch run it will sync that workout. I go to the gym in the evening and I do a rowing  and also a weight training workout. It will sync one of the workouts but not the other. It’s very frustrating. Other days it will sync all of the workouts without issue. I’ve tried: Logging out and logging back in numerous times. Deleting and reinstalling the app a couple times in the iPhone Removed and added back Apple health/watch permissions. Uninstalled and reinstalled the app on my Apple Watches. 

I now have this one: ...but I want this one: I have been trying to change back for weeks now. 🙄

Does anyone know what is going on?      

Dear Strava, I am writing to express my concern regarding a recent charge to my account. I signed up for the 30-day free trial, but I was charged immediately. I am not a native English speaker, and I may have misunderstood the terms of the trial. However, I feel this is misleading. I would appreciate it if you could investigate this matter and provide a full refund.

This been a request over many years and controversial, in a group riders can go faster and take turns to push the pace as solo riders have only themselves and their bikes.Here is the complication is it a Solo KOM when a group breaks the KOM on a timeline !!The slowest rider of the Group uploads their ride and sets a new Time and sets the KOM(Solo), half an hour later other riders upload theirs and get the KOM(group) as there is more than one rider, as riders upload, the KOM time may change as I have seen this happen and number of people get the KOM on their activity achievements. Ideally once a group KOM (>1+) second rider

I occasionally get the following notification, not consistently but it seems to appear sometimes when I record a workout on my Apple Watch (in the native workout app) without my phone, or if my phone/watch are on airplane mode without internet access:If I click on the notification, I am taken to a screen like this in the Strava app:From here, I can just tap Import to pull the missing workouts into the Strava app and it works fine. However, the notification doesn’t always appear, and I cannot find any way to access this page directly within the app. Is there a simple workaround, or am I missing the way to access this page? I’ve looked everywhere and it does not seem to be in the app unless I click directly through the notification.

hello all, I am writing because I got a new phone and am unable to log back into strava. The thing is, I am using the email that I used to sign up back in 2022. Now, every time, it says that there is an error which is implying that my old account does not exist and won't send my current inbox the email that is supposed to be sent when I use Forgot password. However, I still receive emails saying I got Kudos or comments on my account in the SAME INBOX as my email I used to originally sign up so it definitely exists. What do I do, my original account is Jack Tutun with a kid running on a track as the profile picture. 

I have an old activity I want too move to Strava. In GARMIN Connect the one option I see is for a CSV file transfer. How can I covert that to a file Strava will read?

I am locked out of my account with all of my activities on and when I try to change password it keeps taking me to open a new account.I have deleted the new accounts I have opened but I know my old account is still active as my friends can see my activities on there.I am unsure if it's because I tried to change email address but I've tried password reset on both of my email address and it will not let me back in.I emailed Strava support but I am not getting a reply.Please can someone help me getting my account back 😫 

When going on long bike rides I'm getting a huge difference between the calories burnt on strava and calories burnt on my myzone heart rate strap. Today I rode for 3 hours and strava is saying I burnt 520 calories! Where as my HR strap says 3.5k which is more believable as it was an extremely hard ride. 249 relative effort. My chest strap links to my garmin 520 which shows my HR on there and strava takes that HR on the activity but for some reason not the calories. Any help please? Thanks

Hello, the Strava map editor is getting better and better. Good work!Still one thing that grinds my gears. Can you please add the possibility to use the "Manual mode", (ie. no routing) in-between waypoints? As it is now the feature it only seems to work on the last waypoint (or am I doing it wrong?) .This makes it impossible to edit routes where there are no routeble tracks (eg using the heatmap as a source for the way).Now I have to either redraw the entire route from scratch or export gpx, upload and use another service, and then upload to strava again. Very tiresome.

Pretty simple problem - it's an HTML encoding issue. Just reporting in case you're not aware. Image example attached. 

I have encountered a problem when running with my apple watch. The pace time per kilometer is way slower than if I would track the time with my phone. Also I have a Strava Subscription and I feel like when tracking with my apple watch it also tracks the average pace and not each kilometer on its own. Does any one know hpw ti fix this 

When I go to my profile to set my “Default Sport” under “Display Preferences” it only gives me 2 choices Running or Cycling. I like to Hike as well as walk but these are not options. Seems a bit absurd to me…Am I missing something? If forces me to go into each work out after complete and change to walking.

I pay for Gympass where I get 6 monthly strava promo codes. I’ve activated but never use it. I want to gift to a friend who uses the **bleep** out of strava lol so think he will benefit. Can I do this please. Just seems a waste of

Hi everyone,unfortunately Strava has ended the support for older smart watches with Wear OS 2.xx.(Older? Hm... almost all smart watches except the new Samsung watches 😖)I am using a Mobvoi Ticwatch Pro 3 GPS with wearOs 2.38 but the strava has still worked fine.But I had to reset my watch because of a new cell phone.Now I want to re-install also the strava app on my watch but I can't get the old strava app in the play store and I don't know any other source where I can download the installation-file.I am very disappointed. I bought the chargeable membership because of the good usability, but now I can't use it anymore.I don't need any support from strava for the app, but I want to use the old app like I did in the past two years.Dear Community:Can anyone please send me the .apk or can tell me how to install the old strava app on my ticwatch again?Thanks a lot and best regardsDirk

Idea: Add the year to the date headings on the Training Log, so instead of "JUL 17 - 23" it says "JUL 17 - 23, 2023". Currently, the only way to know what year you're looking at on mobile is to click into an activity and then go back.  

Hello Strava Community, I’m reaching out to express my concerns regarding some of the recent changes to Strava’s map features, particularly focusing on the Global Heatmap color update that occurred a few days ago. The recent update changed the color of the Global Heatmap from its familiar blueto a purplish hue. This new color blends too closely with the red of the Personal Heatmap, making it difficult to differentiate between the two, especially in Satellite View. This seemingly minor change significantly impacts our ability to read the maps accurately and make informed decisions about our routes. New Purple:     Old Blue:     I understand that this might seem like a small adjustment, but it repre

Hi guys it's great to be here. I started walking Sunday . It recorded my whole walk . I wasn't a paid member then . Then the day after it recorded 3min of an 36 min walk , and the same today . It's also not  showing beginning and end , Evan though I have changed in settings. Also today it recorded 3min again . Then on another map the whole walk. Iv paid for the monthly subscription, I'm sure last year it was free and you could record the whole activity. Help please 🥺