[Archived] Athlete Community

Hi all,Ever since updating my iPhone to iOS 26 and apple watch to watch OS 26, the Strava app has been crashing every time I tap “Import Activity.” Automatic uploads are working fine. Manual imports via the app cause an instant crash. I’ve already: Restarted my iPhone Reinstalled the Strava app Checked/re-enabled Apple Health permissions Created a support ticket and sent detailed app logs Reached out on both email and Twitter to @StravaSupport (no response yet) Is anyone else facing this issue after the recent iOS update?Any workaround or confirmation if a fix is in progress would be great.Thanks!

Don't you think it would be cool to see who actually created each segment (and to have that person's name displayed on the segment detail page). Strava is about the social connection among users, and this feature would increase that social aspect.A reason to have this feature is that if there is an issue where a segment on a trail/road no longer matches the exact trail/road section due to modification of that trail/road over the years. It would be a lot better if that existing segment could be deleted and then re-made with the updated trail/road. This would allow people to know who the segment creator is and contact them to delete the current segment so an updated one can be created to match the updated trail/road. I do not like the idea of creating a new segment as is (with the old segment still in place), as this would be confusing and not look very good on the map.Another reason to have this feature is if the

Cannot open app. Splash page with Strava logo shows up then app immediately closes. Have tried clearing cache and data. Uninstalled and reinstalled app. Still crashing. Android error message states there is a bug in the app and it cannot open. Android v12. Strava v424.12

I have a bad time in my segment because Strava took my pause time. my activity was uploaded from Garmin Forerunner 955Strava could fix that?This is my activityActivity and this is the segment is  El Triunfo - Entronque Todos Santos

Hello -Experiencing an issue with kudos - when I give kudos to friend’s activities my kudos don’t appear on the related activity.  Could you please help me with this? Thank you! 

What happened with URLs? Looks like URLs are being automatically removed from posts, so it's being a little bit more complicated to share for example Strava Challenges from clubs with friends.

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. We appreciate your patience. Hi just tried to create a route for tomorrow in the app and it can no longer create routes. Does anyone know how to do this now?

A few runnings activities have conflicting pace information. In the activity summary I see the right information for the pace. When I go to the Share Activity the pace for some runnings are wrong. For instance, I did a 10km with a pace of 7.09 km/h, in the Share Activity it shows 1.59 km/h.I already logout / login, uninstalled / installed and nothing changes. Attached a few pics.

I am using a Garmin Enduro 3.I have selected every second recording on my Garmin.It accurately records my ride duration.Strava pulls the data over, shows every ride to be a lot shorter in duration, which in turn incorrectly shows my average speed to much quicker.Other data, such as elevation gain and distance is pulled over to Strava exactly as shown in Garmin.13/8/25: Garmin bike ride duration: 1 Hr 14 Mins 30 Secs. The same ride on Strava shows as 46 Mins 30 Secs.10/8/25: Garmin bike ride duration: 2 Hr 10 Mins 17 Secs. The same ride on Strava shows as 1 Hr 35 Mins 16 Secs.9/8/25: Garmin bike ride duration: 3 Hr 57 Mins 41 Secs. The same ride on Strava shows as 2 Hr 28 Min 56 Secs.Does anyone have any idea how to fix this????Why is Strava messing up my ride data when the ride was recorded using a Garmin device?Strava is just a 3rd party social platform which should display users activities.I

Why does the app notify me about "a segment challenge near you" that's actually 100km away?Why does the app notify me about segment challenges for a sport I've never posted an activity for?

Hello!So this happens when i record the activity with my android phone. It started happening 6 months back. Still using the same phone.I did a nonstop run for 44 min. And when i pause the activity before saving it. All data is correct.But the moment i save the activity. Moving time get cut from 44 min to 20 min. Distance is correct.Why does this happen? I have to keep deleting activities due to getting world record times.Why cant it just save the correct moving time when it was already showing the correct data before saving it?

I accidentally deleted my activiy from my App yesterday. Can I retrieve it?

Hi guys I accidentally subscribe to the subscription how can I get my money back and how many days?

My rides do not synchronize to my Strava account from my Apple Watch anymore. I can see them in the overview, but nothing happens after using the “importing”-function.Runs and other workout types work as usual. Does anyone has any idea how to fix that? :)

Hey guys, I am trying to create a route, but automatic mode won't let me use one part of the route and offers detour (that does not make sense). Where does the Strava get the info from, there was a closure in that area some months ago, but it is open right now. thanks

Does anyone else have any issues with strava not linking into the heart rate on the Fitbit Sense 2. Thank you

Hello, I’ve just bought a Decathlon CW500 cardio watch and I’m trying to connect it to my Strava account, but an error message appears saying that there are too many athletes connected and that the quota needs to be increased. Who should I contact? How can I successfully connect the two applications? 

Hola ¿Hay alguna manera de sincronizar automáticamente las actividades realizadas con IGSPORT o con Garmin y que mediante Strava se actulicen de manera bidireccional en los sitios de IGSPORT y Garmin Connect ?  

I use an indoor exercise bike regularly. Until recently, I added is as a manual activity and could record the distance ridden according to the display on the bike. I now have a Samsung Galaxy watch and installed Strava on it. I record it as an Indoor Ride and the data is synced to Strava correctly. But I cannot find out  how to add the mileage. I tried Strava support but they just sent me to some pointless help pages which I had already tried (and in some cases, the page was actually wrong).Is it possible to add mileage to a Strava Indoor Ride? Thank you.

I'm having errors with date and time of workouts done in Runna. Morning workout in Runna is being imported as evening workout the previous day in Strava

Warum wird seid einigen Tagen meine Aktivitäten nicht mehr im normalen Startaccount wo ich alle meine Freunde auch sehen, angezeigt. Jetzt muss ich immer zuerst in meinen eigenen Account hineingehen davor war es automatisch auf der Startseite. Habe überhaupt nichts verändert in den Einstellungen. Meine Freunde sehen es nur ich nicht, muss immer in mein Profil. Warum das auf einmal 

I accidentally deleted a Half Marathon best effort from my activity and was wondering if there was a way to undo the action and readd the best effort? Thanks!

I noticed that when clicking into an activity that has 3D maps set, it now shows as a 3D map. While I can see this is intended behaviour and the previous behaviour of just loading the standard map upon clicking in was likely a bug, it is not very useful for exploring the map and gaining useful information (e.g. easily reading trail names or seeing how I’d plot the route myself).Can there be an option to change the default map when opening a detailed view? 

Hello Strava, As of August 15, 2025 at exactly 11:01PM my E-Wallet(GCash) have been accidentally charged for ₱1,500.00. As I have forgotten to cancel my subscription beforehand therefore I politely ask for a refund.Here is proofThank you.

On the power curve tab for some recent activities, I only see the last 6 weeks curve but not the currently viewed activity curve. If I click on "zone distribution" or "25w distribution" I just get a spinner and the data never loads (see screenshot below). The power data appears to show fine in the timeline view in the "overview" section, but for some reason the more detailed views don't show the data or don't ever load. Any idea how I can see the power data for my rides? Thanks!