[Archived] Athlete Community

 Problem solved!

Hello,I’m experiencing a recurring synchronization problem between Samsung Health (Galaxy Watch4) and Strava for my outdoor pool swim activities. The activities are fully and correctly recorded in Samsung Health (distance, duration, laps), but when synced to Strava, the data is incomplete or incorrect (missing or very low distance).I have contacted Strava support multiple times, but the responses suggest that pool swims are not properly supported or recommend manual uploads, which is not a viable solution for me.I also tried a third-party app (Health Sync) without success.Has anyone else experienced this issue? Are there any workarounds or ways to escalate this technical problem with Strava?Thanks in advance!

Normally I could give kudos to all my followers and now I can just give to  few and then I cannot give more.

On my iPhone SE Gen 2 running the latest iOS I have almost 50 of my own routes created but no way to SEARCH for them when I go to Record > Add Route > Routes.I used to be able to search and add a route by tapping the icon in the top left corner then Routes but this no longer adds the route after tapping Record.

Tengo un problema Cada vez que mi esposa sube una actividad se me sube a mí strava también y no se cómo quitar eso, el robot de strava me manda a unas app que ni mi esposa ni yo las hemos descargado. Necesitaría ayuda porfa Gracias 

It’s interesting to be able to see an athlete’s Best Efforts on their profile page.  However, if an athlete has had an Activity flagged (usually for inadvertently recording a vehicle journey as a bike ride or run) the spurious data still appears in their Best Efforts.  Surely flagging of an Activity should cause all related Best Efforts to be removed from an athlete's profile ?As an example, here’s a list of someone’s best cycling times that are clearly infeasible (apart from the last one)… 

I recently noticed a suspicious rider on a leaderboard of segment I did.I viewed the activity ans the whole ride was suspicious. I reported the ride. The user was set on private. I requested to follow him which was denied.After some time I noticed some other suspicious segment times of this user. So I decided to investigate further. I found six rides of him. All of those rides are impossible to do even in a car or with a motorbike. The average speed is quite high with just under 40kmh even on his long rides. His longest one I have found ist around 220km.  The high average speed is Not the most suspicious. His routes go on high traffic roads but he never has to stop or reduce his speed. IT seems as there are no traffic lights or cars for him. On some rides he was on technical back roads and even some gravel roads. Still the average speed remains high and He can Ride the sharpest corners with more than 40kph. He simply does not h

I have a feature suggestion inspired by the iPhone Photos app map, which displays photos taken at various locations worldwide. I think a similar interactive map for Strava, showcasing all the locations where a user has completed runs, would be an exciting addition. This could allow users to visually explore their running history, highlight unique routes, and share memorable run locations with the community.Key benefits could include:•  Increased user engagement by visualizing global running patterns.•  Enhanced storytelling through shareable maps of personal running milestones.•  Inspiration for runners to explore new routes based on their past adventures. 

It would be nice to be able to mark specific athletes as VIP so that their activities are the first to show up on my feed.My husband, in particular, always asks me if I have seen his run. Often I cannot find it from the feed so I have to search his name, pull up his activities and search there. If I could mark him as VIP so that I wouldn’t have to search it would be very helpful. Also, it would be helpful for my friends who are running the same races / doing the same training as I am. Thank you! 

Not the most pressing topic in the world, but here it is.  On an iPhone, when you want to exit an app, you swipe up, starting from the bottom of the screen.  So after starting (or looking at an in-progress) Strava ride, a user will swipe up to return to the iPhone home screen.   When a ride is started on the iPhone, the screen shows you the distance traveled and speed , and at the  very bottom there is a large “Pause” button.  Often, in the middle of a ride, while trying to swipe up to return to the home screen, the phone believes that I hit the “Pause” button, since the process of swiping up requires my finger to start right on top of the “Pause” button.  In doing that, the ride is paused and the app is hidden from the screen at the same time, so one does not realize that the ride has been paused.Suggestion:  MOVE the PAUSE button, don’t place it at the bottom of the screen.

Hi can you tell me why when recording a yoga session the Strava timer is not correct . After 30 min yoga it shows about 9 mins 

and just like that my activities no longer show anyone else riding with me or me riding with anyone eslse. What have I changed and how do I change it back?  Please/Thanks 

Apologies if I am asking a question asked many times, When using strava on my android phone you can view how far you have gone simply by pressing the lock screen key, however I can’t get this to work on my Iphone SE, is it possible to get a snapshot of the activity on the lock screen on the Iphone SE - see the attachment of the android phone?  

There is a great feature where you could compare those metrics (Speed, HR, power) of all selected athletes for each second by sliding through the timeline.Approx. 2 weeks ago I noticed that this is brokwen so that the figures only update for reference athlete (the on on top of the selected list) while for all others it is stuck at one figure (average on the segment, I think)Please fix this. This is really annoying and takes away a huge value in comparisson analyses.

Hi, I (and many others) used to love Strava mainly because we could easily use your excellent heatmaps in high resolution (i.e in the highest levels beyond 15) in external tools that we use to plan hiking or backpacking trips, i.e. CalTopo, Gaia, etc.But a few months ago, you changed that. You broke everything, and everyone with a bit of technical understanding and the ability to read through GitHub and OSM forums knows what changed. It's clear and obvious that you want to keep users on your own platform and make them pay. But things like this just scream "infinite corporate greed". It's such a shame that you did this. Strava is shooting itself in the foot. People will not change their route planning tools they've used for years and suddenly switch over to the Strava route planner - which is inferior in so many ways.Here's an idea for your product management: why don't you charge separately for external access to your highest-resolution global heatmaps? Something like

The app is the best. But something from the adidas running app (former runtastic) is still unmatched in my opinion. It is the easy view of all activities of a given period. As showed on the captures joined. We can easily see all the activities and the total mileage of a period. Month. Week. Year. I would love to have that as it is quite complicated to find a past activity or a past résumé of a period on strava.   What do you think about this ?  Thanks 

Few days ago,I still use the normal strava map when cycling but when the application updates itself, the map in the record and map turns white and I can't see anything. When the journey ends, the map appears. I don't use duckduckgo but the map stillshows white. I'm using a j7 prime device. 

Hello,When I want to check the “Best Efforts” of the people I follow, everything is fine besides POWER data in CYCLING. No matter whom I check, including pro cyclists, it says “No PR - Yet! A PR will be recorded when they record a ride of 5 seconds or longer (with power data)”. I checked at least 15 profiles - nothing. And I am sure I have seen their power data on the bicycle before. Elevation, distance etc. is normally displayed, though.When I check my own power data on the bike in the “Best Efforts” section, I see it (5, secs, 30 secs, 1 min...) but it says “Only you can see your power data”. This is strange, and might be connected to the non-visible power data of the other people. I checked my privacy settings and nowhere have I excluded power data in the visibility.I wonder whether others encounter the same issue?Kind regards, Nik

Id love the capability to challenge my friends to the fastest segment time over a weekend. Is that in the pipeline to be created?  Right now group challenges are pretty limited.ThanksBeeJo

Over the past six months or so I’ve increasingly received follows from obviously fake accounts (always a sexy stock/AI photo for the profile and zero or maybe 1 activity over the history of the account). I’ve been blocking them as they come in, but it’s getting more frequent (received three yesterday). Strava, what are you doing about this activity and what do you recommend I do (beyond blocking) to stop it?

After running a long distance of 40 km, I tried importing the data into Strava, but the app keeps crashing. Importing works fine for 10 km runs or swimming data, but only the 40 km activity can’t be imported—the app crashes every time. I even tried deleting and reinstalling the app, but the same issue occurs. What could be the problem?

Hi there, I have done an interval training indoors using a Body Bike which I connected to my Garmin Edge 840. I have Garmin Connect connected to Strava so the activity is uploaded there automatically. I was wearing a garmin heart rate monitor and the heart rate data of the activity was stored and visible in both Garmin Connect and Strava. However, Strava does not calculate the relative effort for this activity. It is 0. Because I cycled indoor, the distance is 0.03 km (it is basically drift of the GPS). My first hypothesis is that the distance is affecting the relative effort, but perhaps any one of you has a better idea? Thanks in advance,JorisPS here is the link to the activity: https://www.strava.com/activities/15228131292 

Max speed differs from values in Garmin Connect. I have 14.5 km/h in Strava and 16.0 km/h in Garmin. How can that be? Distance is the same and Elapsed Time is same. 

Hello!Had this issue for a while now. While everything works perfect when recording and uploading data with my watch.(Watch is getting old)But the issue start when i try to record activities on my phone(android) with the strava app instead of my watch.While im out running, values display like they are suppose to. For example, 45 min running time and distance 8km and Avg pace 5:30min/km and correct GPS map data.But the moment i save the activity, all data gets messed up.Running time change to 20 min. Distance remain at 8km and Avg Pace becomes 2:30/km and so on.Why is that happening?

In the training overview I can't see max speed. I have only 5 values. A friend sees 6 values and my speed. Ww both use Garmin watches. Any idea?