[Archived] Athlete Community

I disconnected my syncing between Strava and EConnected and now i cannot sync again due to the error 403 saying « limit of connected athletes exceedeed ». I tried to contact Strava but told me they can’t help me and send me there so I hope you could find a solution ! Thank you

I created a segment (using the website) for a friend but his efforts are not shown on the leaderboard.The friend added me to his run so I could create the segment (I did not run it)I deleted the run from my activities after creating the segmentHis activities show that he has run the segment (and should have the CR)He does not appear in the leaderboard for the segmentHis activities appear in Home and Club feedsSegment: Miguel's Loopy Loco Loop | Strava Run Segment in Vacaville, CaliforniaStrava user: Miguel Leyva | Strava Runner ProfileSample Activity: Afternoo

Hi. I see people post pics of their activities with a small overlay of their map and run details. I have uploaded photos to Strava, however, I can’t find the functionality to share photos like this.  Thanks….

Does strava support offline routes on wearOS watches? I want to be able to use some of my routes on a wearos watch to navigate me whilst I run, without having my phone with me.

I am using the iOS Strava app.If a use a downloaded route map from my saved maps and start the route, I see the orange route line on my map… until I lose cell/mobile internet reception and then the orange route line disappears completely.As soon as signal is restored it comes back.Note that this is a downloaded route so I would expect the route data to be available without any internet connection.I think this is a relatively recent regression as a year ago I never used to have this issue.As a workaround if I hide the current activity and view the route in Maps > Saved > Saved routes, I DO see the orange route line and my position on it, even with no mobile reception. This is currently a huge frustration. Im not sure whether this is a general issue or perhaps unique to some issue with my device, so if there is any way to fix it then I’d love to know.

Bonjour, j’ai eu sur le lis d’août un affiche différent sur l’application. Je pouvais voir le parcours de ainsi que le bas de l’écran l’affichage avec les kilomètres, le temps,la fréquence cardiaque, etc.depuis la semaine dernière suite à une mise à jour l’affichage est redevenu comme avant.ce nouveau affichage était vraiment bien, je préfère à celui d’aujourd’hui 

Hi all, I’ve been on Strava using first a Garmin 530 and now a 1040 for 3 years and 4 months. Nearly 50,000km.I am not sure how it’s supposed to work, but I’ve always had major issues with segments on the Garmin. The issues include:Starred segments don’t always show up on the Garmin. This evening for example, I starred two segments - one showed up, the other didn’t. Segments don’t pop up at all if I’m following a route. I see them on the map, marked in green, but they don’t appear as a live segment unless I stop the route guidance. No segments appear if I search for segments nearby.  No segments automatically appear whilst I’m out (I’m not sure if they should do this).I don’t think it’s device related, as it’s always been the same on the 530 and now the 1040. Could there be something corrupted in the link between Strava and Garmin? I have tried un-synching and re-synching the accounts before, but to n

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Hi! My Strava is recording more than I actually walk and my streak on Strava should be about a mounth by now but its like 100 something. Why? I like Strava app but I need to find a new app if it continiues like this….  Can anyone help me? 

Hi, I can upload workouts from Huawei Health to Strava, will strabva enable it the other way that I can upload workouts from Strava to Huawei Health?

Hi Team,I’m writing a book and I’m trying to find stats from Strava about the number of first time ultramarathon runners (50k distance and over) who completed an ultra, preferably for the most recent year that data is available. I don’t mind if it US only or worldwide. Even more helpfully, if data is available showing ages of participants (first timers), particularly over 40. I’m sure I’ve seen these stats somewhere but now I can’t find any. Any help much appreciated. And I’ll obviously credit Strava.Thank you!

I ran a marathon yesterday, which I recorded with my Apple Watch. Ever since, I've been trying to import the activity in Strava on my iPhone. The activity shows up as a new activity under notifications. When I tap "Import" the little wheels keep spinning for a long time. After that it is replaced by a tick but the activity is not actually added to my profile. I've tried many times and it is never added to my profile. The activity shows up normally in my Apple Fitness/Health apps. I've tried just about everything which I could find online in order to solve it. I've rebooted the Apple Watch, the iPhone, logged out and back into the Strava app, deleted the Strava app and reinstalled it, but the activity just won't import. I import activities from my Apple Watch many times a week since years and I’ve never had this issue before. I've also tried importing other activities today and they import just fine. 

How do it get it back to seeing my personal heat map when I look at someone else's route or activity??? This was my favorite feature and I need it back pronto! What am I doing wrong for this to go away and how do I get it back. 

I set up a club as a test to see if it would work for a charity challenge my work team is doing. I don’t think it will so I want to delete the club. How do I do this?

Originally my Strava account was created with my Facebook Account - I wanted to change the password, which seemed impossible because I didn't have a password, so I went to disconnect Facebook, then connected my gMail (a different eMail to my Facebook acct), then changed my vanity url (to tr4777), and now when I try to login via Facebook, or also via Google - it looks like my account still exists, but I no longer have my premium Subscription, my entire workout history is completely gone (years and years), and all my friends are back to 0. Would someone please be able to take a look and help? Slightly freaking out but hopeful Strava Support can help? I would be eternally grateful for all help in recovering my entire history and friends. Thanks in advance!

I just bought a Samsung Watch7 and have used it on the water to track/record my distance rowed. Multiple times now, the distance recorded after I finish and save the workout is approx 1/2 of the actual distance. The GPS track/map of the workout is accurate and complete, but the distance does not agree with that track, is off by a factor of 2. (NOT a factor of 1.6! I'm not confusing metric/Imperial units.)

Hoping someone can direct me to solve this issue  Ive logged a walk today and run both are not showing up on my progress but are visible on my activities as people are giving me kudos. ? Is there a issue somewhere? Not a serious issue but its bugging me :-)

Hello, in My Gear > Bike > Components, it’s no more possible to select “Front Tyre” or “Rear tyre” in the type of component.Is it expected? Thanks

Hello, Quick question, I have noticed that when I try to create a segment, the elevation graph is all “square” with an activity from my coros pace pro when it’s all smooth from an activity from a garmin watch : coros : garminAny idea why ? both have barometric altimeter

I took out a family subscription and invited my daughter and son and law, who live at the same address as me.  However they are being told that they cannot join as they need to live in the same country as me ??  Anyone else had similar issues ? 

From reading the "Understanding Account Enforcement" support page, I see that a permanent suspension is reserved only "more serious offenses". Sharing my own phone number is not a serious offense, therefore a warning would have been the correct response based on Strava's own policy updated July 31, 2025 He’s sent some appeal emails to support but I want to help. We love the years of training history and memories on Strava, If there's anyone in here that can do something I’d appreciate it so much!! Is there a phone number we can call for a real person? My dad got his account permanently suspended after he commented his phone number on a friend’s run. He pays for the subscription and has been a user for years. He’s not great with tech, but this is really egregious, we’re both pretty upset that he’s permanently suspended now instead of just a warning. Thanks

I want to download a route to an iPhone for use when offline.  I have done this before on this particular device.  However, now when I go into my Saved Routes, I see the list of routes, but none of them will open when I select them.  Nothing happens when selecting any of the routes.  I can go into record and select a saved route and it opens, but if I'm offline, this won't work.   Any suggestions?

I wear my iPhone in an arm band holder with a see through touch sensitive screen. However with the new interface I can’t hit the pause button through the arm band protective screen. The pause button is lower on the new interface.      Anyone else have this issue? I lose “precious🤓” seconds taking it out of the arm band to hit pause during splits or at the end of a run.  

Why is there such a chaos in Activities timeline? They seem to be ordered haphazardly. Activities from yesterday are much further on the time axis then from, for example, several days ago. It seems not to make any sense.

Hello, So i clicked on create topic above and it wanted me to sign in which i assumed it was going to auto sign in as i am signed into strava. I wasnt reading and i put what i wanted my topic to be. So now i want to know how i can change my username i tried to go into setting but its only allowing me to add a display picture.