Developers & API

Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response for the associated issue.Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. Please note that (1) I’ve already filled and sent back the form (2) waited >10 business days (3) reached out back Strava Thanks!Client ID: 183565

HI, Wondering the status of my application. requested user increase Client ID117619

Hi, Like to check status of application? Ticket #14556 I submitted this application several weeks ago and got a request for screen shots. I uploaded screen shots and wondering if it could be processed.  I am looking to increase from 1 athlete to 250 I know you are busy. I would really appreciate if could process this request. Thank you!!!   

After submitting my app for approval back in March - I expected to hear back within the stated 7-10 business days. I have followed up weekly, with only automated replies. And now it’s May. After perusing this forum, where I see many questions about other people not hearing back within the stated timeframe - I begin to wonder: does the developer team even monitor the developers@strava.com email? Or has Strava fired that entire team and left it on life support? Truly - this is disappointing. I don’t what else to say here, except that the customer support is dismal. 

Hi Strava API Team! I submitted an API rate limit increase request back on April 6th, but haven't heard back yet (which is well past the standard SLA). I also followed up via Zendesk on April 20th.My application (Client ID: 217181) creates custom data overlays for running communities. We recently gained unexpected traction and hit the 999-athlete cap much faster than anticipated.We currently have several running clubs on a waitlist who are eager to onboard, and we are heavily relying on a manual input workaround right now. We'd love to get our capacity unlocked so we can continue providing a seamless Strava-connected experience for these communities.(The full app description, URL, and use cases are already detailed in my API dashboard submission and Zendesk ticket).Could someone from the team please help look into this? Any help to escalate this review would be highly appreciated! Thank you! 

Hi Strava Team,I know the queue for API approvals is starting to look like the start of a major marathon crowded and moving slower than I’d like! But I thought I’d try my luck and see if I can win the "Review Lottery" today.I’ve built runpires.com to bring some extra motivation to the running and cycling scene here in Vienna. The webapp is polished, 100% compliant, and ready to roll. The only problem? Currently, the only "Empire" I’m ruling is my own data.I’ve been the sole athlete on the platform for 3 weeks now, and while I love my own stats, the community here in Vienna is getting restless waiting to join the fun.Could you please check on Client ID: 177917? I’d love to finally onboard my first group of athletes and stop being the loneliest runner on the Donauinsel.Best regards from Vienna

Hey all! Been holding a group of athletes from training on gorace.fit for a three weeks now waiting for Strava to let us into their API program. I was quoted 7-10 days and folks are starting to get frustrated. Any tips for getting the app approved for more than a single athlete?Thanks in advance!

I'm trying to analyse how much time an athlete spends in a specific power zone based on athlete's zone.When pulling an activity with "getZonesByActivityId" the distribution_buckets values do not match the athlete zones, they are just fixed buckets 0-50, 50-100, 100-150, 150-200 ...The zones for heartrate data are correctly matching the athlete's zone but the power data is not.Any idea why this is happening? 

H,I submitted my API application and it was escalated to a specialist, but it's been over 20 days without any update.This is currently impacting our platform (Movyn), as users are unable to properly sync their activities and send completed workouts to Strava. We are actively losing users due to this limitation.Our use case is a cycling performance platform where users connect their Strava account via OAuth to sync activity data for analytics and training insights.We are fully compliant with Strava API guidelines and only request necessary scopes for reading user activities.Could someone from the team please provide an update or help move this forward?Happy to provide any additional details if needed.

Hi all,Our client ID: 218247Posting here because I've exhausted every available channel and still can't get any response from the Strava API Developers Team.Timeline of the case:March 31 – Initial request submitted April 4 – Received a reply asking for additional information April 7 – Sent all the requested information back April 14 – Resubmitted the form April 15 – Sent a follow-up reminder May 4 (today) – Still complete silenceThat's nearly five weeks since the original submission and almost three weeks with zero response since my last reminder.What I've already tried, in case anyone suggests it:Official contact forms  Support email Support chatbot LinkedIn outreach to team membersAt this point our API integration is fully blocked and we have no visibility into when — or whether — the case will be picked up. This isn't a technical question I can solve myself; it requires someone from the API team to actually respond.Questions for the community / Strava staff:Has anyone else experienc

I submitetd my aplication for increasing the number of athletes for my app on the 1st of april, then I answered what they asked about my app and resubmmit on the 6th of april, then I followed up with my Client Id  207841 on the 20th of april and once again on the 27th. I have not gotten any answert about my application. I would greatly appreciatte if somebody could follow up on my request to know what the next steps are

Dear Developer team,I would follow up on a request I submitted last week for an increase in the number of athletes for my application. I completed the form provided for this purpose.Could you please provide review and let me know if there is any necessary info required from my end ? My Client ID:  226118Thank you for your time and assistance.

I built a free tool called Runner Passport. Connect your Strava account and get a personal dashboard with your PRs, consistency heatmap, fun facts (hottest run, countries run in, max heart rate, most liked activity) and more data that your regular Strava does not show you.No data is stored. It reads directly from Strava and shows your stats on screen.👉 runner-passport.up.railway.appCould you please give me some honest feedback? What's missing, what's confusing, what would make you actually use this?Note: there is a chance you cannot log in, when there are too many requests. Then, please try again later. 

I've requested an athlete capacity increase for my application (Client ID: 219336), numerous times now, and in 5 weeks have received no response or update. My app is endurancesciencelabs.com — an integrated coaching platform with tools including running programs, strength programs, and form analysis software.I have roughly 20 athletes who need to connect their Strava accounts for to be able to view their data and receive training and performance insights that I’ve designed my interface to deliver, but won’t work until their accounts are connected. I’ve already lost a month of subscriptions for multiple athletes because Strava hasn’t increased my connected athlete limit yet, or even responded to my numerous submissions, per the 2nd FAQ link. There is some verbiage about showing data usage to support a limit increase, but I’m not sure how I can show data usage increases without being able to connect any athletes but the 1 initial connection I’ve used as beta testing!Please let me know wh

Hi, I’m requesting a quota increase for the number of athletes. My application is missing critical features without the Strava integration and I have no means to test the app w/out additional athletes.

Working on a race tracker app (Racely) that syncs only race activities from Strava. The endpoint only exposes before, after, page, and per_page — no activity type filter.Right now I'm paginating through the full history (up to 5 requests × 200) and filtering client-side where workout_type == 1. Works, but feels wrong for users with thousands of activities.Question: Is there an undocumented or unofficial filter parameter for sport_type or workout_type on this endpoint? Something like: GET /athlete/activities?sport_type=Run&workout_type=1 Or any other approach that avoids fetching the entire activity history just to find races?

I’m the developer/webmaster for my local cycling club’s website. We have Strava widgets embedded, which display correctly, but they’re throwing the following console error:Uncaught ReferenceError: jQuery is not definedYou can see the error (in the browser console) on our homepage:https://sdbc.orgThe issue seems to be with the Activity and Summary iFrame widgets - the Route widget (which uses a JavaScript include) doesn’t throw any errors.Is there a solution for this? Or any plans to replace the iFrame widgets with JavaScript includes?  

I created an app to download my activities and it had been working fine for years. April 21st is the last time I was able to run it and since then I have been getting an 401 code when trying to download data.I’ve tried searching for answers and they all point to the access token but this is not the issue. Is anyone aware of any recent changes that could be causing this?

Hi Strava Developer Support, I submitted my request for increasing athlete connection limit a few weeks ago and still have not heard back. No worries as I’m sure you get quite a lot of these to review, but I was wondering when I may expect a response.  Thank you! 

I’ve tried several times in several different browsers to open the link from Question #2 in the Strava API FAQ.The link to the form is http://share.hsforms.com/1VXSwPUYqSH6IxK0y51FjHwcnkd8, but clicking it gets the same response from multiple browsers:Is it no longer used? Is something in its place? Or is this an issue on the Rook side of things?

Hello,I have developed an application called PaceWar (https://www.pacewar.com). My API Application - Client ID 232323PaceWar is a gamified fitness platform where runners and cyclists compete to dominate territories on real-world maps.Users connect their Strava accounts via OAuth to automatically sync their activities. These activities are processed to calculate territory ownership based on distance covered within defined map areas.Currently, the application is limited to 1 athlete, and I would like to request an increase in the athlete limit so multiple users can connect their Strava accounts.We only access activity data (distance, time, GPS tracks) and do not share user data with third parties.The app is already live and ready for real users.Thank you.

hey, I just wanted to follow up with my app submission. Do you know how long does it approximately takes for Strava to review these kind of submissions? I submitted it 4 weeks ago.  Cheers

I got approved as a dev and my athlete limit got increased to 999, but I’m unable to get players onboarded. This issue just doesn’t change.  

Hi Strava team,I have built a web application that integrates with the Strava API.Website: https://runblue.yibuu.com/Description:This is a personal running tool that allows users to connect their Strava account and view their own activity data, including routes, distance, and performance insights.The app is already live and functional:- Users can log in via "Connect with Strava"- Only the authenticated user's own data is accessed and displayed- No data is shared publiclyRequest:I would like to request production access so that multiple users can connect their Strava accounts.Currently, my app is limited to 1 athlete.Please let me know if any additional information is required.Thanks!  

Hi community and Strava team,I submitted our application for PeakFlow on April 15, 2026, and received the automated confirmation. Currently, our app is stuck with the default 1-user OAuth limit.As a B2B2C coaching platform, this limit is now actively blocking our new users from completing their onboarding flow. Athletes are trying to connect their accounts and are getting rejected by the authorization screen. We've had to temporarily build a workaround asking them to log data manually, which defeats the purpose of our Strava integration.App ID: 215535I completely understand there is a review queue, but is there any way to get a temporary bump in the user limit while we wait for the full review to conclude? We are losing real users over this constraint.Thanks for any guidance!