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Question

Issue creating routes underlying map not visible

  • April 10, 2026
  • 1 reply
  • 68 views

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When I try to create a new route on my PC, once I click ‘Create Route’, all I can see is the Heat Map, there is no underlying map below it. i.e. if I de-select the Heat Map the work area to create a route is blank. I don’t have this problem with my phone using the APP.

If I bring up an existing saved route, the underlying map is visible, however if I click ‘edit’ I can see the route that has been created on top of the heat map but no underlying map.

I am using Windows 11 and normally use Google Chrome but have also tried Microsoft Edge

I see others appear to be having recent problems with saving routes but I can’t can’t get that far.

Any thoughts on why I have this issue would be greatly appreciated 

1 reply

Jan_Mantau
Superuser
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  • Superuser
  • April 11, 2026

You could check browser add-ons, VPNs or similar software that can block IPs for the Strava maps.