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Answered

Refund

  • April 4, 2026
  • 1 reply
  • 27 views

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Dear Strava Team, 

Please can I request a refund, I signed up when I downloaded the app for a free trail, there was no reminder (as there usually would be) to cancel if I no longer wanted to continue and now a yearly subscription fee has left my account without warning. Please give me a refund for the yearly fee. 

Best answer by Jan_Mantau

You have to request a refund with the form on https://support.strava.com/hc/requests/new. You must be logged in to use it.

1 reply

Jan_Mantau
Superuser
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  • Superuser
  • Answer
  • April 4, 2026

You have to request a refund with the form on https://support.strava.com/hc/requests/new. You must be logged in to use it.