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Question

refund

  • April 21, 2026
  • 1 reply
  • 13 views

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Hello, may I please receive an update regarding my request for a refund? I really had no plan to continue the subscription after the free trial ended since I only subscribed in the first place to try the app while jogging. I think I just used it once but I have no recorded activity whatsoever. I forgot to cancel the subscription before the free trial ended. The money used was supposed to be my allowance for school, so I apologize if I am about to cause an inconvenience on your end; I hope you can oblige my request for a refund. Thank you.

1 reply

Jan_Mantau
Superuser
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  • Superuser
  • April 21, 2026

Hi ​@Jesh, if you already have submitted the refund request you can see the status on https://support.strava.com/hc/requests