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Question

Request to Increase Athlete Limit

  • January 6, 2025
  • 6 replies
  • 184 views
K
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We have reached the 999 Athlete limit and have tried contacting support, resubmitting the app for verification, and we have not heard back on how to increase these limits.

Is there a separate contact form or method to get this number increased?
 

I have sent mail and filled forms still no response from Strava 

    6 replies

    Bryant
    Community Manager
    Forum|alt.badge.img+26
    • BryantCommunity Manager
    • Community Manager
    • 720 replies
    • January 6, 2025

    Hey ​@kanoor,

    Can you provide more detail on what you mean by “ 999 Athlete Limit ”?

    KBryant24 | STRAVA | Community Hub Team
    K
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    • kanoor
    • Author
    • Hub Rookie
    • 5 replies
    • January 7, 2025

    API Number of athletes allowed to connect connection limit for api with client ID 53845

    A
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    I am running into the same issue. I have requested athlete limit and request limit increases but yet to hear back from the Support team.

    Client ID: 75056

    K
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    • kanoor
    • Author
    • Hub Rookie
    • 5 replies
    • January 10, 2025

    Dear @admins 

     

    Kindly help on this 

    A
    1 person likes this
    • A
      atefkbenothman
    K
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    • kanoor
    • Author
    • Hub Rookie
    • 5 replies
    • January 11, 2025

    Thank you the team Strava 

    A
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    ​@kanoor If you don’t mind, how long did it take you to hear back from the Strava support team?

    Reply


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