We have reached the 999 Athlete limit and have tried contacting support, resubmitting the app for verification, and we have not heard back on how to increase these limits.
Is there a separate contact form or method to get this number increased?
I have sent mail and filled forms still no response from Strava
Best answer by Emily_A
From our FAQs: The review process typically takes between 7-10 business days, unless we require any additional information regarding your app. If that’s the case, we’ll reach out to you.
If you haven’t heard from us in that time period, please reach out to developers@strava.com.
+26Hey
Can you provide more detail on what you mean by “ 999 Athlete Limit ”?
+1I am running into the same issue. I have requested athlete limit and request limit increases but yet to hear back from the Support team.
Client ID: 75056
From our FAQs: The review process typically takes between 7-10 business days, unless we require any additional information regarding your app. If that’s the case, we’ll reach out to you.
If you haven’t heard from us in that time period, please reach out to developers@strava.com.
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