+1I can no longer import workouts from apple health, both automatically and manually.
Any running, walking and cycling workouts recorded on the Apple Watch does not sync to strava. However other workouts such as Strength training does sync.
iOS version: 18.1.1
strava version: 386.0.1
watchOs version: 11.1
Best answer by Lola
Hello all!
We’re happy to share that the issue has been resolved since late January. Please ensure that your Strava app is updated to the latest version, and the issue should no longer occur.
+1May I ask what happens when you click import on the activities in question? In my case the wheel spins a long time and the activity does not actually import to my profile. But it has happened so far only on one specific activity (a marathon run). Shorter and other activities import fine.
+22Hi everyone,
Thanks for writing in. We are aware of this issue and are working on solving it as quickly as possible. This post will be updated as receive any updates. After discussing with our team, you are welcome to submit a support ticket regarding this issue as we wait for additional updates. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Thank you for your patience!
+1May I ask what happens when you click import on the activities in question? In my case the wheel spins a long time and the activity does not actually import to my profile. But it has happened so far only on one specific activity (a marathon run). Shorter and other activities import fine.
Nothing happens
+1Hi everyone,
Thanks for writing in. We are aware of this issue and are working on solving it as quickly as possible. This post will be updated as receive any updates. After discussing with our team, you are welcome to submit a support ticket regarding this issue as we wait for additional updates. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Thank you for your patience!
Why has this issue not been solved yet? I ran 4 races this past weekend, recorded on the Apple Workout app on my watch, and the 5K, 10K, and Half Marathon all imported normally, but the Marathon will not import no matter what I do. My phone and Strava app are fully up-to-date, I’ve logged out and back in, uninstalled and reinstalled, turned the phone off/back on--nothing.
+26Hello all!
We’re happy to share that the issue has been resolved since late January. Please ensure that your Strava app is updated to the latest version, and the issue should no longer occur.
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