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Answered

why doesnt my heart rate data show on strava

  • January 6, 2025
  • 8 replies
  • 173 views

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I have a galaxy fit 3, it syncs to strava through samsung health. But my heart rate data from every workout only shows in samsung health app and not strava although the activity spears in strava. How to I make my heart rate data appear in strava?

Best answer by Bryant

Hey ​@Jing En,

Can you double check if you’ve enabled Strava to access your “Health Related Data” ?
This information is needed to display your Heart Rate.

More information on How Strava uses Health Related Data can be found here
Also, here is our support article that reviews details about Heart Rate within Strava.

8 replies

Bryant
Community Manager
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  • Community Manager
  • Answer
  • January 7, 2025

Hey ​@Jing En,

Can you double check if you’ve enabled Strava to access your “Health Related Data” ?
This information is needed to display your Heart Rate.

More information on How Strava uses Health Related Data can be found here
Also, here is our support article that reviews details about Heart Rate within Strava.


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  • Author
  • Hub Climber
  • January 7, 2025

How do I do that


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  • Author
  • Hub Climber
  • January 7, 2025

Ive already connected my galaxy fit 3 to strava usjng samsung health, but the heart rate data doesn't appear. I have already enable strava to access my health related data.


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  • Author
  • Hub Climber
  • January 7, 2025

Ive already connected my galaxy fit 3 to strava usjng samsung health, but the heart rate data doesn't appear. How do i enable strava to access my heath related data.

 


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  • Author
  • Hub Climber
  • January 7, 2025

I cannot find the "data permissions" tab to allow strava to access my health related data in my settings on the app.


Bryant
Community Manager
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  • Community Manager
  • January 7, 2025

Hey ​@Jing En,

If you open the Strava app then select the “You” icon you’ll be directed to your profile.
In the top corner should be a gear icon (next to the plus (+) icon).

This will take you into your profile settings. From here, you should see “Data Permissions” where you can enable access to your Health Related Data.

Once enabled, this should allow your next uploaded activity from your Samsung device to display heart rate data.


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  • Author
  • Hub Climber
  • January 14, 2025

I cant find 'data permissions' 

 


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  • Author
  • Hub Climber
  • January 14, 2025

I cant find data permissions in the settings