Discussions

Clubs are a great way to bring your friends, family and community members together. Clubs can also be used by businesses, brands and organizations to connect with those interested in their product or service. You can check out Strava’s Club here. Whether you are getting ready to create your own club, or you already have your own club, we know you may have some questions. We’ve put together some of the most commonly asked questions to help you with your club. Let's get started! Q: Why am I not seeing all activities on the club leaderboard?A: Only activities that match a club's sport type(s) will be included in the club's leaderboard. Only activities that match a club's sport type(s) will appear on those leaderboards and club feeds. EX: Only rides will appear on the leaderboard for Cycling clubs and only Runs (not walks or hikes) will be included on the leaderboards for Running clubs. Clubs using the sport type 'Multisport' will include all sport types available on Strava in both leader

Hello, I would like to know what is the instance from Strava and from the community in general regarding KOMs being conquered using e-Bikes for pacing/drafting.So here is the detailed situation. Someone got the KOM in a 5 minute MTB segment while being paced / drafting an e-Bike. Should he keep his KOM?ps: the KOM ranking in question is the regular one, not the e-Bike specific ranking. 

Looking to sign up for the Montreal half marathon September 22, 2024 but it is full! If you are looking to transfer please let me know.

Peninsula swimmer who goes a few times a week. Would be nice to go with someone else. I also am always looking for new spots to swim. Usually go to Rinconada or Menlo Swim. I also have access to a large pool in Santa Clara. 

Hi, I’ve submitted my first cancellation and refund ticket immediately after I was charged (13.9.2024). The ticket went straight to “solved” status without any follow up. After a couple of days I submitted another ticket explaining that my first one is marked as solved but i didn’t get any response. Second ticket is still in status “open”. About a week has passed and I still haven’t gotten any response. I understand your support team is handling a high number of requests, but would greatly appreciate if someone could look into it.

Did you know that if you are the owner or admin of a club you can create club events? Club events are a great way to engage with your club members, meet new members and grow your club. If you have a route you would like to use for your event, you can include that when you set up the event. You can select an existing route or create a new route for your event. Haven't created a club yet? Check out our post on Creating your own Club on Strava here.  Creating a Route for your Strava Club Event: With a Strava subscription, you can head over to the Strava Routes page to create your route.-Enter the location you’d like to begin your activity from.-Choose your Routing preferences -Use your cursor to create your route on the map. Waypoints can be added by clicking anywhere on the map. You can move waypoints around after you’ve made them. Control Panel On the map, you’ll find a floating control panel that will allow you to  undo or redo a step        &nb

Good Day!I would like to follow-up about my subscription refund. I jus t wanted to know when you'll send back the money? Thank you. 

Hello,The PR, KOM and Local Legend icons are very crisp. However, the climb category icons are very blurry. Can those icons please be updated?Must not even be an icon, could also be a simple red text.

Hello to all.I have a Youtube channel dedicated to home automation, mainly based on Home Assistant.https://www.youtube.com/@proyectosmicropicI have recently integrated Strava into my Home Assistant, which allows me to check the latest activities and some accumulated values on the main screen, which I find very useful.I'm going to dedicate a video on my Youtube channel to this integration and I'm writing to you in case you have any ideas to comment on or even if the Strava team would like to collaborate with me.Best regards

Hello,I'm not sure if this is the place to do this but I am desperate at this point. I signed up for the full Montreal marathon about 6 months ago but injured my knee a couple weeks ago. I know that now the transfers are to be done on-site the day of the race. But if you're interested in running the marathon please contact me. 

Good afternoon, somebody is blaming me for flagging one of his rides for performing it an e-bike instead of a road bike.He says Strava told him I flagged him, which is not true. Is it true that flagged persons are able to see who flagged them or ask the support to tell them?Is there any opportunity to find out who flagged one? Thanks in advance

If you haven't heard, the 2023 NYC Marathon took place on November 5, 2023 and it was an exciting one. A total of 51,402 runners participated in the event. Coming out of Addis Ababa Ethiopia, Tamirat Tola took home the 1st place finisher in the men's division. With a pace of 04:46 per mile, Tamirat finished the marathon in an official time of 2:04:58 breaking the course record Geoffrey Mutai set in 2011 by 8 seconds.  In the women's group from Boulder Colorado, Hellen Obiri took home the honor of finishing 1st. Her official finish time was 2:27:23 with a pace of 05:38 per mile. She also placed 29th overall. Overall the average time of all participants completing the marathon was 4:39:49. The average time of men finishing was 4:26:40 while the average time of women was 4:56:12. As an outsider who has never participated in a marathon I have to say, tackling a challenge like this and completing it is quite impressive. In fact participants from age groups all over weren't afraid of th

I see a speed marked down next to the top 10 times for a segment or KOM. Is that speed their max speed?...or an average speed? Some of the flat segments around me are a couple of minutes long, but the leader has a speed marked down as 53km/h. I barely manage that in my highest gear on a downhilll.Any thoughts?

What is the current approximate Strava support response time to review an open request? I have a Request #3039652 that I initiated more than 3 days ago. 

looks promising so far.

I login with my APPLE ID at the first time, then I changed to a Android phone...I have to login with a email address, my current email address is a strange long address ending with @privaterelay.appleid.com, I want to change the email, but even with correct password, it always shows something like 'you account is temporary restricted, please try login later', how could I solve it.

I slept nine hours last night for the first time in recent memory, and likely since I started my climb from 40 miles a week to 100 miles a week around two months ago. This sleep logging is actually a noteworthy "activity" and since Strava is my only social media, and I'm trying to be more social, I felt like it was worth sharing some sentiments. As such I decided to do a write-up on the experience of the marker leading up to, and my adjustments afterwards. The aforementioned mileage increase was initiated after conversing with a valued high-mileage friend, slash mountain muse, regarding some issues they were experiencing in life. Issues that I perceived to be directly, and indirectly, a result of stress load in part due to a running routine. I have also  been waiting in tow to make a leap to normalizing more trail miles for years. I moved myself near trails and tailored a work schedule for trail running over the last seven years, but more so this last year. That seems crazy t

Translation: How could Strava help obese people who are just starting out on MTB?

pleasee helpp i really need my money refund i really need to use it for my groceries Strava ticket #3012642 1 year subscription strava that is my support ticket pleasee help mee refundd...

I was trying to signin after being off Strava for a while and could not remember the password. I finally found it and changed the password but it still doesnt let me in. Its been over 24hours. I emailed support and cant get a response. Not sure what to do at this point. 

Hi, I have an old friend that i have a concern about. Her activity numbers on the desktop home page have remained unchanged for an extended time. Her setting is private. Does this necessarily mean she no longer using strava? thanks for any help? DeeM

hello, i notice in one segment that been using motorbike to get the KOMs, but the athletes block me and set as private account so i can't flag his activities and only his mutual can see it. Any idea how to flag those activities? He's been cheating for many times.

Hey everyone. My name is Tracy and I'm new here as a writer. I've been using Strava for a long time to track my walks and hikes. Now I have a bike. Wanting some input on power meters to get a better calorie burn reading from Strava. Don't want to break the bank. Something that will give me a better reading on my power. Thanks in advance

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I am looking for recomendations for rides to take in the Wilmington, NC area. I will be living near the Landfall area.Thanks