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Abbonamento Family

  • August 1, 2025
  • 1 reply
  • 31 views
A
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Salve, voglio portare la mia utenza a FAMIGLIA con altri 3 membri. Fatta liscrizione mi han dato un link di invito ma strava mi dice che devo aspettare 30 giorni per far scadere il mio abbonamento {di che?} visto che non ho sottoscritto nessun abbonamento? Ho cercado di cancellarmi per poi ri registrarmi ma mi chiede 90 giorni… possibile che non ci sia un modo per usare subito labbonamento family? chi devo contattare per poter risolvere il problema?

Best answer by Jana_S

Google translate:

Hi, I want to upgrade my membership to FAMILY with 3 other members. After signing up, they gave me an invitation link, but Strava tells me I have to wait 30 days for my membership to expire (what for?), since I haven't signed up for any other membership? I tried to cancel and then re-register, but it asks me for 90 days... is it possible that there's no way to use the family membership right away? Who should I contact to resolve this issue?
 

Hi ​@Andrea Parolo,

for anything related to subscription, you need to contact the Strava Support team. This community hub is a discussion forum where fellow users advise each other, but we don't have access to people's accounts. Support should be able to help you. 

Here’s how to contact them: 

 

    1 reply

    Jana_S
    Superuser
    Forum|alt.badge.img+29
    • Jana_S
    • Superuser
    • 1651 replies
    • Answer
    • August 2, 2025

    Google translate:

    Hi, I want to upgrade my membership to FAMILY with 3 other members. After signing up, they gave me an invitation link, but Strava tells me I have to wait 30 days for my membership to expire (what for?), since I haven't signed up for any other membership? I tried to cancel and then re-register, but it asks me for 90 days... is it possible that there's no way to use the family membership right away? Who should I contact to resolve this issue?
     

    Hi ​@Andrea Parolo,

    for anything related to subscription, you need to contact the Strava Support team. This community hub is a discussion forum where fellow users advise each other, but we don't have access to people's accounts. Support should be able to help you. 

    Here’s how to contact them: 

     


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