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Adresse mail / Mail address

  • July 30, 2023
  • 2 replies
  • 74 views
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Bonjour

Je rencontre un soucis sur mon compte j'ai oublié mon adresse mail. Donc impossible de me connecter à mon ancien profil Strava. J'ai ouvert un ticket mais pas de réponse.... 

Merci d avance 

TRANSLATION: Good morning; I'm having a problem with my account, I forgot my email address. So I can't connect to my old Strava profile. I opened a ticket but no response....

Thanks in advance

Best answer by Scout

Hello , 

Thank you for your post and sorry for any issues. I see your email to our support team and someone will get to you to help you resolve your issue.  Please note that we prioritize tickets from our subscription athletes, however we still do our best to get to everyone's support requests as quickly as possible. Thank you for your patience!

    2 replies

    Scout
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    • Scout
    • Strava Alumni
    • Answer
    • July 31, 2023

    Hello , 

    Thank you for your post and sorry for any issues. I see your email to our support team and someone will get to you to help you resolve your issue.  Please note that we prioritize tickets from our subscription athletes, however we still do our best to get to everyone's support requests as quickly as possible. Thank you for your patience!

    Cheers,Scout (she/her)STRAVA | Community Hub Team
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    • Auredu31
    • Author
    • Hub Rookie
    • July 31, 2023

    Merci de votre réponse. Si jamais le ticket que j'avais ouvert #2682243.

    Merci d avance 

    TRANSLATION: Thank you for your reply. The ticket I opened #2682243. Thanks in advance

    Scout
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