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The issue IS NOT resolved as Strava attempted to claim 1 month ago on another thread, the same problem exists.

This is what I’ve found, the heartrate will be maintained on the watch IF you’re on a setting involving distance, for me a bike ride or walk. If I choose Workout, or indoor ride it continually stops recording my heartrate and often just closes the app and sends me back to my home screen (on watch). Sometimes it NEVER regains the heartrate and I need to close the session and reopen another to get it tracking again. 

Developers, this shouldn’t be difficult. Do your proper testing, ask the right questions of users who are telling you what’s wrong. I’m seeing very little from Strava in response on this!! Not good enough. 

I’ve been a paid up member for 5yrs now, this problem has been carrying on now for at least 12 months. What am I paying for exactly?

Can I get a refund or are you going to start listening and working with your customers?

Just 2c from a fellow AW user - I simply use the native Apple workout app and sync to Strava once I finish the activity. I might not have the beacon or live segments but that's pretty much it - in the other hand, I can design complex workouts (such as: warm-up, intervals with various duration & length, cool down - all within one activity), customize the screen & decide which metrics I want to see in the real time (and switch views on the fly), get all kinds of notifications - not only on distance milestones, but also real-time notifications for pace range, HR, power, … and, the upcoming iOS version will include the Workout Buddy feature. So while Strava works really well for me in terms of progress recording, goals, networking, segments competition etc, the native AW app is way more elaborate for actual activity recording. 

I agree that the Strava AW app should be reliable in what it does but… personally I don't have the need to actually use it. 

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