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Athlete Intelligence

  • May 17, 2025
  • 1 reply
  • 73 views
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I must have accidentally turned off my AI and have logged a ticket for Strava to turn it back on? How long does this usually take from experience?

Best answer by Vincenzo

Ciao ​@KatrinaCollins. If you have correctly submitted the ticket you've started the correct procedure to turn on AI. Please just be patient and the Support team will come back to you asap.You're right we are aware of a lot of requests in these weeks.

1 reply

Vincenzo
Superuser
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  • Vincenzo
  • Superuser
  • Answer
  • May 17, 2025

Ciao ​@KatrinaCollins. If you have correctly submitted the ticket you've started the correct procedure to turn on AI. Please just be patient and the Support team will come back to you asap.You're right we are aware of a lot of requests in these weeks.

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