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Hi Strava,

I just wanted to let you know that I've discovered a bug/error in the Strava app.

All my activities show "Athlete Intelligence." A short summary of my walk/hike/bike ride performance.

Now, for my last bike ride, it says I broke my personal bests in two segments. Looking at all the segments of that ride, I improved nine segment times, not just two.
For other cycling activities, where the AI ​​also displays notifications about the segments of the ride, it says "multiple segments" or "segments such as x and x."
So, not every activity clearly shows the number of improved segments. My last activity does, however, and it doesn't match the actual number of segments improved.

I just wanted to report this.

Regards, Sander

(ps. the link to the Official Community Hub Feedback thread doesn't work.)

Image explanation:
Translation Dutch - English:
"Athlete Intelligence
Strong ride with an average power of 285 watts, personal bests on two segments, and a higher speed than your 30-day average."

Scrolling down, you immediately see three personal best times from the ride, not two. When I look under "performances," 12 are listed. Of these 12 performances, I improved on nine segments and finished second or third in the remaining times.

 

Hi,

If you want to report this as a bug to Strava then you will need to raise a ticket with Strava Support.   This is the community hub that is principally other Strava users (like me) who try to help fellow Strava users.  


I always use the “Not helpful” feedback for the athlete “intelligence” if it fails again to count correctly.