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Answered

Can't login to my account with Outlook email

  • May 20, 2025
  • 2 replies
  • 83 views

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I can’t login to my Strava account on the mobile app using my Outlook account. It says error has occurred, try again. I can login using the Safari page and on my laptop (Through sooo much difficulty). It won’t let me login or send a code via email. 

 

 

Best answer by Lola

This post has been escalated to our Support team. 

 

If you are another athlete who has a similar question please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you.

 

This topic has been closed for replies.

2 replies

Vincenzo
Superuser
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  • Superuser
  • 264 replies
  • May 21, 2025

Ciao ​@ambieweimer. Have you ever been able to login with the outlook mail on your app? Do you have two accounts?


Lola
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  • Strava Alumni
  • 570 replies
  • Answer
  • May 23, 2025

This post has been escalated to our Support team. 

 

If you are another athlete who has a similar question please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you.