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Answered

Change email

  • July 8, 2024
  • 1 reply
  • 55 views
W
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I would like to change my email as I don’t have access to that email account anymore but I can’t remember my password either 

Best answer by Scout

Hey @White, 

Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; 2957276. Our team will get back to you as quickly as possible. Thanks for your patience.

    1 reply

    Scout
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    • Scout
    • Strava Alumni
    • 1398 replies
    • Answer
    • July 14, 2024

    Hey @White, 

    Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; 2957276. Our team will get back to you as quickly as possible. Thanks for your patience.

    Cheers,Scout (she/her)STRAVA | Community Hub Team


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