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Question

change single to family account

  • July 16, 2025
  • 1 reply
  • 121 views

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Hi,

 

I live in Germany wirh my family and have a single account and now i will be change in family for my daughter and wife. Is this possibble? 

 

Thanks for the response and help,

Jens

1 reply

Bryant
Community Manager
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  • Community Manager
  • July 16, 2025

Hey ​@Je Me,

How to start a family plan if you're already a subscriber:

If you’re already a Strava subscriber, you must cancel your existing plan and wait for it to expire before joining or creating a Family Plan.

How to cancel If you subscribed on Strava.com:

  • Visit My Account in your settings and select Cancel Subscription, found under the Membership section.
    After canceling, you’ll need to wait for your billing period to end before joining a Family Plan. You’ll still have access to all your premium features in the meantime.

How to cancel if you subscribed through the App Store or Google Play:

  • You must first cancel your subscription and wait for your billing period to end. You’ll still have access to all your premium features in the meantime.