I have submitted two tickets to customer support regarding changing my Strava account to my new email, but I have not received a reply in three days. Could customer service attend to my request as soon as possible? The ticket numbers are #2907191 and #2904649.
Answered
Changing email
Best answer by Scout
Hey
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see your open support ticket; #2904649, our team will get back to you as quickly as possible. Thanks for your patience.
+28Hey
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see your open support ticket; #2904649, our team will get back to you as quickly as possible. Thanks for your patience.
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