Why don’t you write that in the mentioned thread (it’s not a ticket by the way) and ask the thread creator if they got a solution? You can tag them with @

​@Jan_Mantau The other thread is locked

​@arc88 Thanks for mentioning that! Strangely I have looked actively for exactly that yesterday and I didn’t see the lock but a textbox to answer. Anyway, ​@MPArends , did you got a solution for that problem?

​@BenoitSomers The other thread suggested contacting support directly. Did you already do that? It may also be that your phone’s compass is a little off. Try going outside, somewhere free of large metal structures if possible and try some of these tips: https://calibratecompass.com/ The method should be similar regardless of what device type you use. 

Thanks for that reply - I’ll try it out!

I would also be interested to hear how they have “solved” this.

This has been a bug in Strava on iOS since at least 2020 when I started using Strava. I stopped using Strava for live recording for a few years (got a proper head unit) but have had to use it again a few times this month and the bug is still there, all these years later on a totally different (newer) iPhone with a much newer version of iOS.

The problem has nothing to do with nearby structures and doesn’t impact other apps (e.g. Google Maps, pUniverse, etc...).

(I will also submit a ticket and share if I learn anything.)

I have the same issue. Why can’t Strava just write how to fix it, rather than having us all contact Support individually?

Solution wanted :)

How to even contact Support?