Why don’t you write that in the mentioned thread (it’s not a ticket by the way) and ask the thread creator if they got a solution? You can tag them with @

​@Jan_Mantau The other thread is locked

​@arc88 Thanks for mentioning that! Strangely I have looked actively for exactly that yesterday and I didn’t see the lock but a textbox to answer. Anyway, ​@MPArends , did you got a solution for that problem?

​@BenoitSomers The other thread suggested contacting support directly. Did you already do that? It may also be that your phone’s compass is a little off. Try going outside, somewhere free of large metal structures if possible and try some of these tips: https://calibratecompass.com/ The method should be similar regardless of what device type you use.