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In June and July this year Strava debit my creditcard, so double payment.

8th of August i asked to refund one of them.

Asked several times for a response but still no reaction or update.

ticket #3472983.

Can someone maybe help me or give me an advice to get my money back? I like Strava very much but the follow up on this issue is not nice.

thanks in advance ,

Leo

 

​@LeoGr - Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access.

I was able to confirm that our Support team is working on your open request so looks like you are all sorted here! 

 

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