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Question

Flyover not working

  • April 20, 2025
  • 17 replies
  • 402 views

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Flyover was streaky (not sure how to describe it better). Restarted phone. uninstalled , re installed app. Now it goes extremely slow and goes out of center, so I cant even see But now it also happens with  runs that worked before. Also tried some of my friends . They work just as normal. Tried uninstalling/re installing , cleared cache - all of that multiple times. Restarted phones. Getting really frustrated here. Cant get ahold of support either. 

17 replies

Jana_S
Superuser
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  • Superuser
  • April 20, 2025

Hi ​@mich67, indeed - I’ve tried a flyover on one of my latest runs and it's… psychedelic, I don't have a better adjective 😀 the map seems to “pop” from 2d to 3d bit by bit during the video, the cursor (runner) constantly jumps out of the path and back, and the whole video is unusually slow. ​@mich67 would you please confirm whether you see this in a browser or in the app? What browser or phone is it?

My configuration: iOS app, latest updates both for Strava and iOS, no other apps have perf issues, Strava status page doesn't indicate any current problem. The browser version (via the flyover share link) works correctly, the problem seems to be only in the app.

 

 

FYI ​@Lola ​@Marya ​@Bryant ​@Kimberly22 - could this please be marked as a bug report & brought up with the dev team? Thank you!

 

 


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  • Author
  • Hub Rookie
  • April 20, 2025

I see it in my app. I got Android. Funny that it works on my friends flyovers. The share link doesn't work either.  It basically just shares  a picture. Phone is up to date. Even tried it on my husband's phone. Same thing 


lucianom
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  • Hub Starter
  • April 20, 2025

Doesnt work for me to

 


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  • Superuser
  • April 20, 2025

3D map seems to be broken. Everything is flat.


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  • Hub Starter
  • April 21, 2025

3D flyovers are broken. New and old activities flyovers are out of focus, map seems more like 2D than 3D. This happens when trying to view my own activities as well as friends activities. 


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  • Author
  • Hub Rookie
  • April 21, 2025

So,  it's not just me. Hopefully Strava does figure it out. But first someone from Strava actually needs to respond. Hate paying for a subscription and things aren’t working .


Jana_S
Superuser
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  • Superuser
  • April 21, 2025

@mich67 it's a long weekend, the moderators were already notified, I believe they’ll get back to us soon 🙂


Forum|alt.badge.img+10
  • Superuser
  • April 21, 2025

Seems to be working on my end, how about you all? 


Jana_S
Superuser
Forum|alt.badge.img+29
  • Superuser
  • April 21, 2025

Seems to be working on my end, how about you all? 

Indeed - I tried my today's run as well as the run that was glitching yesterday, it seems to be fixed!!! 👍


Bryant
Community Manager
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  • Community Manager
  • April 21, 2025

Hello everyone,
Thank you for bringing this to our attention.
I reached out to my team about this flyover issue this morning.
I’m happy to read a few of your issues have already been resolved.

I will give everyone a couple more days to test before letting my team know everyone’s issue is resolved.
Thank you all for your cooperation & patience through this process!
You’ve been a tremendous help!


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  • Hub Starter
  • April 21, 2025

Working now… Thank you!


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • April 22, 2025

The flyover is working now. Just not the sharing it to social media.  


lucianom
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  • Hub Starter
  • April 22, 2025

The flyover is working now. Just not the sharing it to social media.  

Same for me. 🫤


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • April 22, 2025

Hopefully that can be fixed too 😒


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  • Hub Starter
  • July 7, 2025

I have this problem right now only when I try to share the flyover on instagram. Anyone else? I'm an Android user.


Bryant
Community Manager
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  • Community Manager
  • July 7, 2025

Hey ​@Fiiils,

Thank you for asking on the Hub.

I can confirm you are correct when it comes to sharing flyovers.
Our team is aware of the issue and working on a solution.
I’ll return to this thread once I receive more information.


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  • Hub Starter
  • July 7, 2025

Thank you! Answer me again when you resolve it and let me know if it will be possible sharing the past activities that I've already created a flyover in these days