Hi ​@akashsm, what device is this? iPhone or an Android phone? Also, has the problem only started recently (and it was working before), or has this always been like this?

As the first step, you might want to try uninstalling Strava from your phone and installing it again, just in case the app got somehow corrupted. If it doesn't help, please post answers to the questions above, so that someone can dig deeper and try finding out what's causing this.

I have android phone. The problem has been recent 2-3 weeks. Earlier i it was wroking fine. I have tried uninstalling and installing it again, but it hasn’t solved anything. 

Thanks for the additional details - this is really odd… I’ve asked the moderators to have a look and possibly pass this to the engineering team, so hopefully you'll get some update here soon.

Hey ​@akashsm,

Have you already submitted a support ticket regarding this issue?
If not, please do so by following the instructions here. 

I have submitted the ticket, I got this as reply ‘Sorry to hear about the issue you’re experiencing. Unfortunately, our team is limited in our ability to investigate these sorts of issues directly, but we want to make sure you have the right resources to find a solution’.

Hey ​@akashsm,

Thank you for confirming you’ve submitted a ticket.
I’ll make sure the support team takes a look.