Hi, yesterday as usually i went runnig, and opened my strava app. I saw that i am logget out, so i logged in with my email, but my account was empty, no activity history, nothing. Looks like someone came to my account and changed email or something. I still can find this account in community search.
Please help me somehow, i dont wanna lose 2 years of my activites.
Here is a link to my account: https://www.strava.com/athletes/132955096
Here is a link to account that i created yesterday on the same email: https://www.strava.com/athletes/128184712
Answered
I can't login to my account
+1Best answer by Jan_Mantau
Do you still have full access to your original account in the web browser? In that case most browsers have options to reveal your saved credentials and you can compare if you have used the same email in the app. If that doesn’t bear fruits you have to contact support like in the pinned thread
mentioned.
+29Hi
+26Do you still have full access to your original account in the web browser? In that case most browsers have options to reveal your saved credentials and you can compare if you have used the same email in the app. If that doesn’t bear fruits you have to contact support like in the pinned thread
mentioned.
+1Hi
i will try! thanks mate
+1Do you still have full access to your original account in the web browser? In that case most browsers have options to reveal your saved credentials and you can compare if you have used the same email in the app. If that doesn’t bear fruits you have to contact support like in the pinned thread
mentioned.
i had to create new account on this email and when i log in, i only see the new, empty account
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