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I occur an unknown error during Payment processing

  • January 28, 2025
  • 1 reply
  • 110 views
N
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Hi,

I try to subscribe family plan but I can't complete the payment successfully. 

all of the payment methods have the same result.

 

does anyone have the same issue?

many thanks

Best answer by Bryant

Hey ​@Nimlas,

If you haven’t already please submit a support ticket regarding your subscription.
Our support team will be able to help resolve your issue.

    This topic has been closed for replies.

    1 reply

    Bryant
    Community Manager
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    • BryantCommunity Manager
    • Community Manager
    • Answer
    • March 20, 2025

    Hey ​@Nimlas,

    If you haven’t already please submit a support ticket regarding your subscription.
    Our support team will be able to help resolve your issue.

    KBryant24 | STRAVA | Community Hub Team
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