Skip to main content
Question

I occur an unknown error during Payment processing

  • January 28, 2025
  • 1 reply
  • 30 views
N
Forum|alt.badge.img

Hi,

I try to subscribe family plan but I can't complete the payment successfully. 

all of the payment methods have the same result.

 

does anyone have the same issue?

many thanks

    This topic has been closed for comments

    1 reply

    Bryant
    Community Manager
    Forum|alt.badge.img+26
    • BryantCommunity Manager
    • Community Manager
    • 730 replies
    • March 20, 2025

    Hey ​@Nimlas,

    If you haven’t already please submit a support ticket regarding your subscription.
    Our support team will be able to help resolve your issue.

    KBryant24 | STRAVA | Community Hub Team

    Most helpful members this week

    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept, you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings